Business Analyst

Confidential Company  •  Saint Louis, MO

Telecommunications

$80K - $90K
Posted on 11/30/17 by Atul Sharma
Saint Louis, MO
Telecommunications
$80K - $90K
Posted on 11/30/17 by Atul Sharma

Job Title:             Business Analyst

Location:             St. Louis, MO

Employment:        FTE

 

Experience with ICOMS billing system is mandatory.

 

JOB SUMMARY

·         Serves as a liaison to the business community in order to provide technical solutions to meet user needs.

·         Possesses expertise in the business unit(s) (s) he supports, as well as an understanding of the organization's systems and capabilities.

·         Educates on the direction of the business. Utilizes understanding of both business process and technical capabilities to implement solutions to the more complex business needs/problems.

 

MAJOR DUTIES AND RESPONSIBILITIES

·         Actively and consistently supports all efforts to simplify and enhance the customer experience

·         Gathers, refines and validates complex business requirements, interdependencies, potential risks and issues

·         Assists in the business process design or redesign and documentation as needed

·         Translates high level business requirements into functional specifications and manages changes to such specifications

·         Facilitates communication and gains commitment between business units to align solutions with business strategies

·         Develops complex business cases

·         Works on multiple projects as a project team member, at times as a project leader

·         Assists with facilitating project governance and corporate priorities

 

REQUIRED QUALIFICATIONS

·         Working knowledge of ICOMS and CSG

·         Experience with telecom and billing is MUST

·         Knowledge of technology system interfaces and data integration, networks, operating systems

·         Analytical thinking and problem solving

·         Detail oriented and committed to a high level of accuracy

·         Knowledge of industry best practice for business analysis

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