Business Analyst / Project Manager

Resolvit   •  

Raleigh, NC

Industry: IT Consulting/Services


8 - 10 years

Posted 333 days ago

Take your career to the next level as a Business Analyst/Project Manager with Resolvit. We’ve grown 53% over the last three years and have been included on the Inc. 5000 list of America’s fastest growing companies four times. How? We hire the best in their fields - results-focused professionals with the skills to achieve project goals across multiple industries.   Are You Up to the Challenge?

We are seeking a Business Analyst/Project Manager to assist and support in team operations, program offer support, process documentation and improvement.  The BA/PM role specified in this description will work with the PM Ops Lead to support the activities associated with the setup and orderability of these new solutions. 

Candidate must have be assertive, and have the ability to manage details and have superior analysis, problem solving and data organization skill set. Other attributes would include strong written, verbal communication and listening skills. 

The role of Business Analyst (BA)/ Project Manager is to:

  • Assist PM Ops Lead in operational assessment and setup as well as solutioning of new offers and implement operations plan
  • Perform deep dive analysis in collaboration with key operational stakeholders to recommend solutions in support of program requirements
  • Document assessments, workflows and processes as part of the operational analysis
  • Support operations management activities
  • Assist field account teams and business development managers to structure transactions with respect to sales engagement, quoting, ordering, contract management, and reconciliation
  • Assist with increasing adoption & awareness of launched programs by providing support on resolving sub-optimal operational processes/systems/policy 
  • Coordinate and assist in the review, and edit and update new and existing training documentations and materials
  • Gather and document key learnings from field support to recommend future operational enhancement and optimization
  • Recommend optimization to increase the effectiveness of the team, current processes, and engagement models

Required skills/qualifications:

  • BA/BS degree
  • Minimum 8-10 years experience in project management /  business analysts
  • BA/BS degree
  • Ability to manage multiple intersecting and fluid project plans
  • Excellent communication skills – written and verbal
  • Self starter mentality
  • Excellent organization skills
  • Collaborative team player

Desired skills/experience:

  • Working knowledge of Cisco Business Processes, Product Lifecycle Management, Sales Operations, a Order Fulfillment, Billing and Monetization Models
  • Familiarity with Cisco Commerce Tools and Systems (CCW, SBP, OWB, SFDC)
  • Strength in structured problem solving methodologies
  • Ability to identify and analyze complex program, process and tool requirements


At Resolvit, you’ll be given the support you need to grow in your consulting career.  In addition to opportunities for advancement and ongoing training, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from a dedicated Business Services Manager
  • Networking opportunities with other consultants in your area

Job ID:21576

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