Business Analyst / Product Manager

Sound Physicians   •  

Tacoma, WA

Industry: Healthcare

  •  

Less than 5 years

Posted 27 days ago

Job Details

Description

JOB DESCRIPTION:

Our Business Intelligence Analyst/Product Manager will be key in facilitating delivery of a successful Business Intelligence solution across Sound. This delivery includes project prioritization, stakeholder relationships, gathering of technical requirements, informing best practice processes for the development, testing, and implementation phases, as well as providing ongoing support to Sound colleagues for our Business Intelligence solution. This position will work in partnership with our partner – ArborMetrix, as well as Sound’s key regional operators, clinical teams, central office colleagues, and business stakeholders to define, prioritize, design, and implement Business Intelligence solutions with quality and on time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work with ArborMetrix for the successful development and deployment of BI solutions – with quality and on time
  • Project manage multiple deliverables and service lines simultaneously, in collaboration with development product owner
  • Work across multiple stakeholders within Sound (regional operators, clinicians, central office, etc.) to understand BI solution needs
  • Drive progress in the management of BI requests and the BI project prioritization process
  • Research and provide recommendations on new technologies, processes and systems to streamline and improve the BI development and delivery process
  • Work with stakeholders/business users to define business requirements, and work with Sound’s internal BI team and/or outside vendors to effectively communicate those requirements
  • Facilitate efficient and effective development, testing and UAT phases
  • Manage BI solution implementations to include communication plans and user support
  • Become an expert on all BI solutions to support users across the organization
  • Collaborate with Enterprise Data Management and Software Solutions teams to align shared projects and delivery timelines.

SPECIAL KNOWLEDGE, SKILLS, ABILITIES, TRAINING, OR SPECIAL LICENSES/CERTIFICATIONS NEEDED TO PERFORM YOUR JOB:

  • A passion and proficiency for technology and using new technology to improve the healthcare system
  • Ability to learn quickly and desire to understand many facets of the company
  • Ability to effectively communicate with many stakeholders across the company, including regional operators, central office, physicians, nurses, analysts, and developers
  • Excellent project management and trouble-shooting skills
  • Creative and persistent problem solver with an ability to make progress even where there is uncertainty
  • Client service oriented (both internal and external)
  • Proficiency with Microsoft Office Suite, to include MS Project
  • Project Management certification or experience/skill set

EDUCATION / EXPERIENCE:

Education

  • Minimum: Bachelor’s degree and Project Management capability
  • Preferred: Health-related or technology-related degree

Experience

  • 2-3 years of experience in a professional environment working with technology solutions and/or healthcare delivery
  • 2-3 years of project management experience of a large, complex project
  • Experience gathering business owner needs and communicating to technical teams for development of business intelligence visualizations.

BUSIN01694