Job Title: Business Analyst with Retail Business Process - QSR - Direct Hire / Full Time / Perm
Job Location: Philadelphia, PA
Job Type: Full Time / Perm / Direct Hire + Benefits
"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time."
- Experience Level: 10+ Years of Experience
- Strong knowledge of retail – specifically convenience / food service retail / Quick Serve Restaurant (QSR) operations.
- Act as a liaison between stakeholders and users to document key business processes and translate same to IT constituents.
- Evaluate business processes - uncovering areas for improvement, and developing and implementing solutions.
- Facilitate sessions to understand key business processes and develop technical requirements.
- Provide insight / guidance on the latest process and IT advancements to automate and modernize systems.
- Recommend solutions to meet business needs and requirements.
- Prioritize initiatives based on business needs and requirements.
- Understand / document impact of competing resources and priorities.
- Monitor deliverables and ensuring timely completion of projects.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Excellent communication skills
- Experience creating detailed reports and delivering presentations to senior management
- Strong competency in Microsoft applications including Word, Excel, and Outlook.
- Excellent planning, organizational, and time management skills.
- Proven experience leading and supporting successful projects.
- Experienced in interacting with various business and technical stakeholders – including product engineering team, architects, functional leads such as sales marketing team
- Ability to drive various teams – both internal and external – to a common goal
- Ability to analyze quantitatively, manage scope and effectively prioritize project requirements, methodology, and deliverables
- Bachelor's / Master degree in related / relevant field
- Need Business Analyst with Quick Serve Restaurant experience