Business Analyst

About the role

This is a unique opportunity to be part of a journey to shape the global residential property management and technology industry. You'll join Odevo's & KWPMC's US Product unit based in Florida and will be a key contributor on strategic technology projects.

Key responsibilities:

• Partner cross-functionally with Program Management, IT, Product development, business units, and customers to support delivery of software projects that meet strategic business objectives.
• Document and analyze end-to-end business processes to re-design processes, implement workflows, and automate processes.
• Translate "as is" to "to be" processes in the context of software solutions to fully leverage new solutions.
• Document process and functional requirements for solution design.
• Articulate and communicate the operational and financial impacts of changes.
• Proactively identify and escalate issues and recommended solutions to Program Management and leadership.
• Analyze data to identify trends, improvement opportunities, and data quality issues.
• Connect business process design to customer needs and business goals and relentlessly communicating the connection between them to the organization.
• Conduct system testing to ensure software implementations meet customer and business needs.
• Manage near-short technical resources for system implementations as needed.

Experience

• 7+ years of professional experience as a Business Analyst.
• Hands-on experience with business process mapping, workflow implementation, and workflow automation.
• Experience in full software life-cycle implementation, upgrades, production support, rollout, and enhancement from business analysis, testing, migration, go-live assistance till post-implementation support.
• Hands-on experience with data analysis.
• Post-secondary education in computer information systems, computer science, business, or related field.
• Bonus points if you have experience in the real estate or homeowners' association industry.
• Bonus points if you have experience with PropTech or FinTech.
• Fluent in English.