Business Analyst II at Hilti, Inc in Plano, TX

What's the role?

The role of Digital Business Analyst (BA) II is responsible for partnering with business stakeholders to understand business problems and processes, identify potential solutions, and define business requirements for digital software projects. The BA II defines and recommends solutions in the form of features/epics, user stories, and other document artifacts; they then act as a proxy for the business throughout the planning, development, testing, and release activities to ensure that the business requirements are delivered.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

Facilitate the definition of business requirements by working impartially with business stakeholders to reach the best possible conclusions and/or decisions about a problem or issue, with a clear focus on delivering value

Create clear and concise documentation to represent a business process or specify a solution using common modeling techniques such as business process diagram or sequence diagrams

Perform necessary analysis to determine if a solution is feasible from a technical, economic, legal, operational, and schedule perspective

Identify, document, analyze, prioritize, monitor, and groom requirements to facilitate software delivery throughout the sprint planning, sprint, acceptance testing, and release cycles

Use common quality assurance processes, tools, and techniques to determine if a software product or service being developed is meeting the specified requirements

Work in global cross-functional teams acting as a liaison between local process experts, global process managers, software development vendors, and fellow global IT team members to ensure project deliverables are met

Mentor and assist more junior Business Analysts across the team

Map business processes to selected area of a standard application, recommend business process improvements, and solve business problems, creating innovative solutions and thus enabling business excellence

Maximize operational efficiency and effectiveness, evaluate IT solution alternatives for economic and operational feasibility, configure processes, evaluate performance of existing solutions, develop specifications for IT solutions, implement and test enhancement requests, document technical specifications and business processes

Consider ideas from various functions in the company to drive innovation while maintaining an excellent network outside of Hilti through research institutions and other companies

Additional duties, as assigned

What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.

Why should you apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

• Bachelor’s Degree in Computer Engineering, Computer Science, Business Administration, or a related field, required
• Minimum five (5) years’ experience as a Business Analyst in an Agile Software Development setting
• AEM business practitioner experience is preferred
• Ability to work independently and proactively with limited supervision or technical direction by demonstrating initiative to seek answers to relevant business questions
• Demonstrated systems thinking ability to solve problems by viewing them as a part of an overall system rather than individual components, outcomes, or events
• Broad general knowledge of current and relevant information technology including hardware, software, and programming languages
• Very strong ability to connect with global partners to build bonds, inspire, influence, and accomplish goals in a challenging global organization
• Excellent communication skills to share and explain insights and results in simple and powerful terms to a variety of audiences ranging from technical experts to executive management
• Ability to recognize and deal with conflict and debate in a rational, balanced, and effective way using effective communication, problem solving, and negotiating skills
• Normal office conditions.
• Occasional international travel, required