Business Analyst, Corporate Operations

Modernizing Medicine   •  

Boca Raton, FL

Industry: Software


Not Specified years

Posted 386 days ago

Job Description

Practice Management Educator


AtModernizing Medicine, we are looking for passionate, innovative, creative

Rock Stars!


  • Inc. 2016 List of 5000 Fastest-growing Private Companies in America
  • Florida Fast 100 - 2016 List of Florida's fastest-growing companies
  • Deloitte’s 2015 Technology Fast 500™
  • Modern Healthcare's Best Places to Work in Healthcare – 2015
  • SFBJ 2015 #1 Best Place to Work


Are you at the top of your game…?

Are you technically savvy and ready for something new…?

       Are you interested in delivering a revolutionary solution to practices…?


If so,Modernizing Medicine is hiring Practice Management Educators in our Boca Raton, FL office location to train physicians and their staff on modmed PM, our new and advanced all-in-one solution for practices. This is a great opportunity for a Practice Manager or Technician to leverage their management expertise and move into the exciting world of Medical Software. The system was designed to modernize practice management in the same way EMA (Electronic Medical Assistant®) modernized the specialty-specific electronic medical record (EMR) market.


You may be a good fit for our Educator position IF…

  • You possess a passion for innovative solutions within Healthcare IT

  • You are an amazing problem-solver with exceptional customer service skills: going above and beyond client expectations

  • You are flexible - you will have to accommodate the priorities of clients, have the ability to travel and be flexible about managing your time

  • You have excellent interpersonal, verbal and written communication skills, as well as the ability to effectively prioritize and manage your time


Your Role:


As a Practice Management Educator for Modernizing Medicine, you will be providing onsite and remote training to members of medical practices.


Responsibilities include:

  • Train clients in the use of the features and functions of the service

  • Establish rapport; gain and maintain credibility with diverse audiences

  • Help our clients adopt best practices in using our solution to manage their practice

  • Ability to provide some off-hours support,  including occasional weekends

  • Reporting software improvements to Product Management

  • You must be technically savvy with the ability to easily learn new software

  • Managing time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time

  • Lead training workshops on-site and remote

  • Discuss specific patient and business workflow, scheduling, and financial practices with clients to help solve issues

  • Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices

  • Understand client contract for training items to be completed

  • Assist client in obtaining support and other solutions, as needed, from integrated third-party service providers

  • Record details of client feedback through the training process



  • Domestic travel, 75-90%

Skills & Requirements


  • At least 3+ years of delivering software training to business clients

  • At least 3+ years of medical practice management (Claims Specialist, Accounts Receivable Specialist, Biller); Medical Coding Certification preferred

  • At least 3+ years of experience using a medical practice management system

  • BachelorDegree and/or High School diploma with equivalent experience

  • Basic knowledge of Apple hardware and software: Mac, iPad, iPhone/iPad iOS