Business Analyst

CONNS   •  

Spring, TX

Industry: Retail & Consumer Goods


5 - 7 years

Posted 164 days ago

This job is no longer available.

Position Summary:

The Business Analystreports into Conn’s credit division, and works in close partnership with Credit, Financing and Operations to support process documentation and system implementations. The ideal candidate for this role is a self-motivated, detail oriented individual who enjoys digging into data, developing insights and problem solving.


The Business Analystresponsibilities include, but are not limited to:

  • Work with cross functional teams to solve complex business problems and build business requirement documents (BRD)
  • Partner with internal Product Owners to document product/project plans
  • Identify the scope and goals of assigned projects through stakeholder interviews
  • Analyze the current state systems workflow to understand limitations in existing functionality and identify process improvements where applicable
  • Act as a liaison between business and IT in communicating and elaborating business requirements
  • Coordinate and support user acceptance testing (UAT) and training of internal resources
  • Act as a subject matter expert for internal products and processes to support departmental goals
  • Other duties as assigned


  • Bachelor’s degree in Business, Economics, Statistics, Computer Science or other related field required
  • 5+ years of experience in analytics or other similar role
  • Ability to cultivate and leverage relationships to drive business results
  • Strong communication skills, both verbal and written
  • Ability to work independently, multi-task and meet performance goals in a fast paced organization
  • Demonstrated critical thinking skills with a proven ability to identify problems or process gaps and create measurable solutions
  • Proficient in Microsoft Office, with advanced experience using Excel
  • Proficient in Visio Process Mapping
  • Ability to travel to other company locations, including occasional overnight travel
  • Experience in Loan Operations, Customer Service, Accounting or Payment Processing functions (Retail or Banking) preferred
  • IIBA or PMI certification preferred