Business Analyst - Cable or Mobile Industry


Chicago, IL

Industry: Telecommunications.


Less than 5 years

Posted 371 days ago

  by    Victor San

Business Analyst- Cable or Mobile Industry  

Location : Chicago and Atlanta

Travel : Regular and expeditious travel throughout the United States and occasionally overseas is required to meet client needs and timetables, Available to be stationed at and work from an out-of-town client site for an extended period of time

Purpose of Position:

To work as a member of an enterprise wide program that will provide functional, operational, and product expertise to Wireless MVNO integrations for Cable MSO’s. Will be responsible for the business process design and documentation (VISIO), requirements gathering and implementation of solutions.

The Senior Consultants will also apply deep functional expertise and client handling skills in order to ensure engagement productivity, increase efficiencies for clients, resolve issues and overall client satisfaction.

Industry Skills:

Wireless Telecommunications/Cable MSO industry expertise to include MVNO relationships and integrations


-Business and technical functional and non-functional requirements definition and documentation

-Analyze and document business processes

-Technical interaction documentation (web service sequence diagrams, source/target data mapping, etc.)

-E-Commerce & CSR supported by flow familiarity (product catalog definition, customer decision support, business rule definition & implementation, etc.) 

-Business and technical functional and non-functional requirements definition and documentation

We are seeking individuals with the following experience:

- 3 + years of business analysis experiencepreferably in Cable or Mobile environment at a communications service provider (e.g., Cable MSO, Telco, Cellular, Satellite).

- Experiencepartnering with Call Center/Customer Operations Stake Holders regarding requirements gathering, testing, business process re-engineering and/or project management required

- Excellent technical and analytical skills and demonstrated ability to work in a fast paced environment

- Exceptional communication skills, must be a self-starter and able to learn quickly

- Must have a bachelor's degree in business administration, engineering, information technology or related fields preferred

- Intermediate to advanced knowledge of MS Excel, PowerPoint, Visio, Project and word

$90K - $120K
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