Business Analyst

Medifast, Inc.   •  

Baltimore, MD

5 - 7 years

Posted 309 days ago

This job is no longer available.


The Business Analyst is a key facilitator within the organization, supporting tactical and strategic Continuous Quality Improvement (CQI) and Business Process Improvement (BPI) initiatives, which addresses the improvement of process quality and effectiveness.




  • Manages concurrently, 1 major initiative (25K or greater budget) and 2 minor (under 25K budget) initiatives.
  • Manages end-to-end activities related to the planning, review, and evaluation and definition of end-to-end business processes to develop associates process improvement recommendations to be implemented.
  • Partners with organizational leadership, sponsors and end-users on behalf of the discovery to define the goals and deliverables and throughout the initiative.
  • Partners with business process owners to plan for remediation of internal control weaknesses.
  • Partners with the business and performs needs analysis and business processes walk-through sessions to document and identify opportunities for process improvements.
  • Performs fieldwork interviews and critical analysis of financial and system processes.
  • Performs process mapping, defining ownership and collects the associated documentation, forms, contents and business rules to be managed through the process cycle.
  • Performs detailed work with organizational departments to document use and functional needs, through workflow modeling, of various business processes and supporting applications.
  • Performs data analysis and process validation in support of initiative.
  • Uses business analysis techniques to document current (AS-IS) and future (TO-BE) processes including development of internal training materials and user tools.
  • Interprets results using a variety of techniques, such as data aggregation through statistical analysis or complex data mining.
  • Administers the initiative by overseeing planning, documenting and communicating, milestones, deliverables, budgets, statusreports and coordination of team schedules.
  • Supports process initiatives within the committed timelines.


  • Bachelor’s degree in the field of Business Administration, Computer Science, Finance, or Information Technology.
  • Six Sigma and/or Business Analysis certification is a plus.
  • 5+ years IT/Business Analysis or related experience.
  • Experienceworking within the Project Management Lifecycle or System Development Lifecycle (SDLC).
  • Experience in an Agile development environment.
  • 1 – 3years experience defining and documenting new policies and standard operating procedures.
  • Knowledge and understanding of the activities associated with Continuous Quality Improvement (CQI) and Business Process Improvement (BPI) initiatives.
  • Proven ability in leading activities to acquire business process improvement needs and goals, to be translated into process solutions.
  • Proven ability to communicate effectively with executive leadership, management, business users, and technical staff.
  • Proven problem solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Excellent presentation and facilitation skills.
  • Proven knowledge and understanding of business analysis concepts, best practices, tools and techniques.
  • Ability to negotiate, influence and provide guidance in a team-oriented, collaborative environment.
  • Ability to adjust to multiple demands, shifting priorities and changes.
  • Mastery knowledge of MS Office Products, specifically MS Word, MS Excel, MS Visio, and MS Project.
  • Highly self motivated and directed.