Business Analyst 4, Team Lead – Health and Welfare (Team 5) , at Willis Towers Watson in Seattle, WA

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Select Responsibilities:

• Clearly understands the client’s benefit plan rules and has high-level knowledge of client’s system functionality for areas of plan administration
• Work with Project Manager, Tech Lead, and (if applicable) the Implementation Consultant on development of project plan, scope and identify out of scope items as needed
• Manage, prioritizes, delegates and reviews work for Business Analysts on the team
• Responsible, with the Tech Lead and Project Manager, for managing the consumption of releases, reviewing release notes, resolving issues with releases
• Overall owner of the plan design for the implementation work
• Lead user acceptance training along with the Project Manager, responsible for providing test case criteria and provides input on the agenda
• Peer reviews all client specific system specification documentation and ensures that the documentation is kept up-to-date
• Consult clients on best practices
• Provides leadership to the Business Analysts
• Mentor, train and onboard new Business Analysts
• Works with Project Manager, Tech Lead, and (if applicable) the Implementation Consultant to manage the go-live/OE process
• Coordinate with the Product Team to understand the impact of enhancements to the core product and how and when the core system updates should be implemented
• Communicate back to the Implementation Consulting Team, Product Support Team and Process Governance Leaders on changes or enhancements to standard documentation
• Support Business Analyst team in completing documentation, system set up, test planning, testing and regression testing as necessary to ensure quality on-time work
• Manage large, cross-component and/or global testing processes; oversees the definition of test scenarios and develops comprehensive test plans
• Provides overall guidance during UAT
• Peer reviews all metadata and test plans of other Business Analysts on the project team
• Responsible for understanding, communicating, and coordinating end-to-end system requirements and testing

The Requirements

• 7 or more years’ experience as a Business Analyst in Benefits Administration
• Ability to provide training for client-specific ongoing
• processes to internal team members including client learning, plan design,
• imports, exports, reports, fulfillment, processes and web admin as these
• items pertain to ongoing administration
• MUST know fundamentals of health and
• welfare; broader benefit plan design required
• Ability to complete Willis Towers Watson Business
• Analyst training program
• Intermediate to advanced SQL skills
• Experience with relational databases including SQL,
• Oracle or Access preferred
• Experience with test plan creation, testing procedures
• and test plan execution
• Strong analytical, integrative and problem solving
• skills
• Solid interpersonal skills and client service
• orientation
• Strong organizational abilities and flexibility to work
• in a performance driven environment managing people, clients and multiple
• project priorities
• Ability to work both independently and on client teams,
• including virtual work teams with members in different geographic
• regions
• Sense of accountability, owning one’s work and taking
• pride in it; commitment to quality and continuous improvement
• Ability to travel and work extended hours as needed
• Desire to learn, accept new challenges, and have fun.