Develop, review, investigate, evaluate and analyze various procedures, systems, forms, reports, etc., and make appropriate recommendations. Prepare plans, conduct training and oversee implementation of new and revised systems or procedures.
Maintain control over newly implemented and existing procedures, ascertaining quality of results and using these findings to determine improved documentation and/or training requirements or programs. Conduct training sessions as necessary. 2 or 4 year college degree in Management or Business Administration or equivalent experience. 10+ years as a Business Analyst and/or 5 years in a comparable insurance specialized role. Knowledge of in-house automated systems desirable but not required. Familiarity with the company’s LOB’s a plus. Interpersonal skills, both written and verbal, are essential. Ability to work with internal and external resources to develop solutions. Effective training skills. Ability and desire to expand skill sets needed to perform job duties.
Valid through: 9/29/2020