New Jersey Broker’s license required. Suitable candidates will have at least 5-10 years of claims experience, excellent verbal and written communication skills; exceptional organizational and follow-through skills and strong customer service/interpersonal/phone skills. College degree required. Agency experience preferred. Must be computer savvy (i.e. Word, Excel) along with Applied Epic insurance system. Provide the highest level of claims service in the day-to-day administration of Property and Casualty claims and related issues. Emphasis is in construction, trucking/transportation and real estate accounts. Responsibilities include: preparing and reporting new claims; reviewing insurance policies and verifying coverages; reviewing and/or investigating all coverage position letters, following-up as needed to resolve; monitoring open claims and assisting in resolution; speaking with clients, attorneys, insurance carriers and producers to provide assistance in the claims process; coordinating, completing, and delivering claim reviews, to include insurance carriers as appropriate; Facilitating and/or participating in committees, meetings, or teleconference as needed with clients and/or insurance company personnel to establish relationships; Discussing reporting procedures, marketing claims services, or addressing specific claim needs; Assisting in training of unit staff for area of expertise and serving as a resource for department; assisting in the administration of the Claims Department and providing direction to Claims Representatives, as needed. Participating in special projects as required and providing 24-hour on call emergency claims service on rotational basis.
Valid through: 11/19/2020