Branch Manager

KeyPoint Credit Union

$81K — $112K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required; Bachelor's Degree preferred.
  • 4 years of recent management experience in a financial institution.
  • Knowledge of credit union operations and related financial products required.
  • Excellent communication skills, both written and oral, are essential.
  • Proficiency in Microsoft Office Suite required.
  • Ability to perform basic mathematical operations and compute rates, ratios, and percentages.

Responsibilities

  • Achieve branch financial goals including sales and expense targets.
  • Manage daily operations of a small, full-service branch office.
  • Maintain high standards of member service and improve service delivery perception.
  • Serve as a community liaison to promote branch growth initiatives.
  • Oversee compliance with audits and risk management protocols.
  • Conduct employee training and development to enhance performance.
  • Control branch expenses effectively.

Benefits

  • Comprehensive total rewards program.
  • Opportunities for professional development and training.
  • Mandatory support for becoming a Notary within designated timeframe.
  • Supportive work culture prioritizing member advocacy.
Full Job Description
Primary responsibility is to achieve financial goals to include sales and expense control targets as assigned. Manages the operations of a full service branch office with four or less personnel. Maintains a fanatical commitment to member service and promotes advocacy and continually focuses on improvement with member service perception of service delivery. Act as a liaison with local Community to sponsor and promote KeyPoint Credit Union's strategic growth initiatives. Must maintain an active Notary.* Responsibilities: • Sales Management • Audit and Compliance • Risk Management • Member Service • Personnel Management • Business and Community Development. This can include onsites & community events during the week and on Saturdays and Sundays. • Expense Control • Must be available to work Saturdays as needed • Training employees *Employees must apply for a new Notary or renewal Notary within 30 days of hire or 30 days before expiration date, failure to do so may result in termination. Physical Requirements: (Including lifting, sitting, walking, bending, reaching and squatting % of time in each function) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handles or feel; reach with hands and arms, climb or balance; talk and hear. The employee must occasionally lift and/or move up to 10 lbs. Vision abilities required by this job include close vision, distance vision and color vision, peripheral vision, depth perception and ability to adjust focus. Minimum Requirements: High School Diploma or equivalent. Bachelor's Degree (or equivalent) preferred. 4 years of recent management experience in a financial institution. Knowledge of credit union operations, excellent communications skills, both written and oral presentation skills a must. Knowledge in Business Banking and IRA Products. Must be proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Must be capable of computing rates, rations and percentages. Must be able to obtain NMLS certification within 2 months of hire. Target Pay: $81,539 - $112,116 / annual KeyPoint is proud to offer competitive compensation and benefits. Target pay is a general guideline. KeyPoint considers many factors in determining base pay such as experience, education/training, internal peer quality, job location, and other business considerations when extending an offer. We offer a robust total rewards program.

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