Branch Manager

KAR Auction Services   •  

Bowling Green, KY

Industry: Automotive.


5 - 7 years

Posted 368 days ago

Job Description:

Key Responsibilities (include but are not limited to)

  • Responsible for overall performance and operation of a large branch office.
  • Monitor and maintain current branch/service center positions.
  • Manage and coach employees on performance.
  • Develop and implement new methods of internal procedures to improve efficiencies.
  • Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels.
  • Successfully market the branch/service center within the approved expense budget.
  • Manage the planning process.
  • Handle all personnel issues, to include hiring and terminating of employees.
  • Develop business.
  • Update the general manager regarding profit and loss operating results of the branch.
  • Responsible for the overall safety and security of all branch personnel and company/customer assets.
  • Directly reports to General Manager or Area Manager

Key Performance Indicators

  • Responsible for branch sales revenue and operating income.
  • Manage entire branch as well as yard functions.
  • Complete understanding of all branch operations for a large site required.

Interactions with Others

  • Office and branch staffs
  • Human Resources
  • Regional General Manager
  • Insurance companies
  • Towing vendors
  • Department of Motor Vehicles
  • Buyers
  • Corporate staff
  • Sales team

Educational/Certification Requirements

  • BA/BS degree or equivalent experience required.
  • Previous P&L and budget responsibility
  • Solid operations experience
  • Excellent customer relations skills and ability to manage several levels of employees.  
  • Minimum 5 - 7 years’ experience with increasing managerial responsibility required.
  • Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles preferred.
  • PC literate