Branch General Manager

  •  

Elmira, NY

Industry: Business Services

  •  

5 - 7 years

Posted 29 days ago

  by    Cherri Politis

A leading company in the Consumer Services industry is searching for a General Manager for their Elmira, NY location. The General Manager will be accountable for managing the branch and will oversee operations, sales and office functions. The General Manager must be a strong leader with excellent communication skills and have the ability to provide outstanding customer service to residential, business and industrial customers.

Responsibilities:

  • New customer acquisition, customer retention and customer satisfaction
  • Branch development through net gain in units and service, key revenue and total revenue
  • Staff development, training and performance management
  • Maintain appropriate staffing levels to meet customer demands
  • Create and maintain a positive workforce environment
  • Maintain a safe fleet for our employees to operate and create a safe, clean work environment
  • Provide excellent customer service at all times and exceed customer expectations

Qualifications:

  • Bachelors Degree or equivalent experience
  • 5+ years of experience managing sales, marketing and/or operations function, including a successful record of managing sales performance; General Manager experience preferred
  • Strong fiscal management experience
  • Experience in route service industry highly desired
  • Experience managing a for-profit organization and creating business plans for respective areas of responsibility
  • Experience managing other employees within multiple departments strongly preferred
  • Ability to use a personal computer or other technology for email, word processing, spreadsheet management and other business-related software.
  • Team leader with excellent interpersonal skills including effective verbal and written communication skills



Thank you for your interest in the General Manager position. A brief cover letter outlining your relevant experience is kindly requested. Applicants that meet the client's qualifications will be contacted; all other candidates will be retained for future opportunities.