Maintains effective relationships while advising and coaching management and sales associates of Local and National retailers on methods that assist in driving achievement of superior sales results. Provides marketing expertise and support to the channel. Consults with client management regarding financial results, hiring, staffing, marketing, store operations and shares best practices internally and across the dealer base.
Prospects, recruits, and develops new channel partners, and supplies all necessary training and education of the product portfolio. Motivates locations to sell the full Sprint product line, acting as the primary contact between Sprint and authorized retailers (ARs), branded retailers (BRs) or National Retail employees. Identifies, manages and resolves retailer and customer issues, tracks dealer performance, manages dealer contracts, and provides any necessary administrative support. Clearly communicates all changes in product, service and/or procedures in a timely manner. May lead small teams in unique market projects or when new markets emerge.