Big Data Senior Delivery Architect

Rackspace   •  

Jersey City, NJ

Industry: Professional, Scientific & Technical Services


11 - 15 years

Posted 166 days ago

This job is no longer available.

Overview & Responsibilities

Rackspace is seeking a Big Data Senior Delivery Architect to join our professional services team full time in San Antonio or Remote in the USA.

What You’ll Do:

  • Apply Big Data product and technical knowledge during professional services engagements pre-sales and post-sales leading customers through big data transformation across multiple private and public cloud platforms.

  • Operate as a senior architect guiding prospects through solution proposal and scoping exercises as well as overseeing large complex engagements led by delivery teams.

  • Utilize a highly strategic, highly consultative framework with large, complex customers and prospects.

  • Aligns customer business strategies and IT architecture via Rackspace products and services.

  • Work closely with senior leadership of client organizations as well as key technical personnel.

  • Demonstrate industry leading competency across modern data technologies and cloud platforms to design, implement, troubleshoot and optimize advanced solutions.

  • Drive projects including: Open source technologies; Hadoop, Spark, Kafka, HBase, Hive, Cassandra, MongoDB, Neo4J. Experience in both batch and stream processing technologies.

  • Cloud data and analytic technologies; AWS: EMR, Athena, Redshift, Kinesis, Glue. Azure: HDInsight, ADLS, Data Lake Analytics, Event Hubs, SQL Data Warehouse. GCP: BigQuery, BigTable, Dataflow, DataProc.

Job Complexity:

  • Serves as a senior subject matter expert for Big Data professional services engagements.

  • Understand complex IT and business customer challenges as it pertains to enterprise architecture, Big Data, and apply technology and product portfolio knowledge to solve problems in a consultative manner.

  • Lead pre and post sales delivery efforts inclusive of holistic IT optimization, consolidation, and transformation solutions for customers inclusive of discovery, analysis, solution design, migration and optimization.

  • Prepares and develops statements of work inclusive of overview, scope, duration, deliverables, resources, terms and conditions, assumptions, and pricing.

  • Lead and deliver the sale of assessment services, business case development, solution architecture, and multi-phased complex migration programs that address technology, people/organization, and process.

  • Lead facilitation of group white-boarding sessions to articulate Rackspace solutions, transformation methodology, functional separation of customer applications, and development of business case value with financial calculations such as TCO and ROI.

  • Creates and presents deliverables to customer such as asset inventory, infrastructure snapshot, capacity & performance analysis, consolidation scenarios, application inventory & snapshot, business impact analysis, architecture feasibility analysis, data classification, integration & dependency mapping, consumption & demand analysis, application risk & complexity profile, target platform & service level mapping, migration methodology, schedule & resource planning, target solution design, and executive summary.

  • Aligns and regularly communicates with Project Manager and extended teams during project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.

  • Proactively identify potential issues and work through resolution with internal and external stakeholders.

  • Perpetually seek to improve and refine the Rackspace Professional Services methodology, deliverables, sales collateral, and team roles and alignment.

  • Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.

  • Serve as a thought leader and drive strategic direction within Rackspace Professional Services. Develop and implement best practices for team processes.

  • Occasional domestic travel, up to 50%.



  • Bachelor’s degree in Information Technology or a related technical field and 12-14 years of industry experience in technical support and/or pre or post sales engineering and architecture.

  • Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.

  • Advanced degree preferred.

  • ITIL certification preferred.

  • Industry leading knowledge and experience across Big Data domain.

  • Requires exposure to a range of IT environments, industry sectors & technology stacks.

  • At least one top tier technical certifications in a highly desired technology domain.

  • Extensive managed services, consulting, technical support, and/or application development experience preferred.

Preferred Experience with the following open source technologies:

  • Hadoop, Spark, Kafka, HBase, Hive

  • Cassandra, MongoDB, Neo4j

  • Experience in both batch and stream processing technologies

Preferred Experience with the following cloud data and analytics technologies:

  • AWS – EMR, Athena, Redshift, Kinesis, Glue

  • Azure – HDInsight, ADLS, Data Lake Analytics, Event Hubs, SQL Data Warehouse

  • GCP – BigQuery, BigTable, Dataflow, DataProc

Preferred Experience with:

  • Machine Learning experience with either Spark Mllib or similar

  • Experience operationalizing models with Tensorflow