Chapman University

Benefits Manager

Chapman University$120K — $130K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hands-on benefits administration and vendor management experience
  • Strong knowledge of retirement plans and compliance regulations
  • Skilled communicator capable of simplifying complex information
  • Organized and detail-oriented, adept at managing multiple priorities
  • Proficient in HRIS and benefits administration platforms, plus Microsoft Office
  • Bachelor's degree or equivalent experience required
  • Benefits certification preferred.

Responsibilities

  • Oversee day-to-day benefits operations and vendor negotiations
  • Translate complex plan provisions into clear employee guidance
  • Lead administration for health, retirement, and voluntary benefit programs
  • Ensure accurate enrollment, payroll integration, compliance, and reporting
  • Manage vendor relationships and performance while supporting audits
  • Develop benefits communications and open enrollment campaigns
  • Analyze benefits data, market trends, and identify process improvements.

Benefits

  • Opportunity to influence benefits strategy at a respected private university
  • Collaborative, mission-driven work environment
  • Competitive compensation and comprehensive benefits package, including health, retirement, tuition, and commuter benefits.
Full Job Description
Posting Details

Position Information

Position Title
Benefits Manager

Position Type
Regular

Job Number
SA78924

Full or Part Time
full-time 40 hours weekly

Fair Labor Standard Act Classification
Exempt

Anticipated Pay Range
$120,000 - $130,000

Pay Range Information

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Position Summary Information

Job Description Summary

We are seeking a talented Benefits Manager who is passionate about designing and delivering benefit programs that attract, retain, and support faculty and staff.

This is a hands-on, strategic role responsible for overseeing day-to-day benefits operations, negotiating with vendors, translating complex plan provisions into clear employee guidance, and partnering with the AVP of Compensation & Benefits to shape the university's overall benefits strategy.

The Benefits Manager will lead administration for health, retirement, and voluntary benefit programs while ensuring accurate enrollment, payroll integration, compliance, and reporting. This role will also manage vendor relationships and performance, support audits, and develop benefits communications and open enrollment campaigns that improve employee understanding and participation. In addition, the role will analyze benefits data and market trends, identify process improvements, and support enhancements to benefits systems and HRIS integrations.

Responsibilities

Who You Are
  • Experienced benefits professional with 5+ years of hands-on benefits administration and vendor management experience; higher education experience is a plus, but not required.
  • Strong working knowledge of retirement plans (401(k)/403(b)), health and welfare plans, and federal compliance regulations (ERISA, ACA, COBRA, IRS and state rules).
  • Skilled communicator who can simplify complex benefits information into clear, helpful guidance.
  • Organized, detail-oriented, and customer-focused, with the ability to manage multiple priorities and deadlines.
  • Proficient with HRIS and benefits administration platforms, as well as Microsoft Office.
  • Bachelor's degree or equivalent combination of education and experience required.
  • Benefits certification (CEBS, SHRM-CP/SHRM-SCP, or similar) preferred.


What We Offer
  • Opportunity to influence benefits strategy at a respected private university.
  • Collaborative, mission-driven work environment.
  • Competitive compensation and comprehensive benefits package, including health, retirement, tuition, and commuter benefits.


Required Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred (or equivalent experience)
  • 7-10+ years of progressive experience in benefits administration, including compliance, audit, and reconciliation
  • Strong knowledge of federal and state benefits regulations (ERISA, ACA, COBRA, HIPAA, FMLA)
  • Advanced experience with HRIS and benefits administration platforms (e.g., PeopleSoft, Workday, ADP, UKG)
  • Experience with retirement plan administration


Competencies
  • Deep understanding of benefits regulations and compliance requirements, including ACA, ERISA, COBRA, Department of Labor (DOL), and applicable tax laws
  • Advanced knowledge of benefits administration and evolving market trends
  • Exceptional organizational skills with the ability to manage multiple projects and priorities simultaneously
  • Strong analytical, financial, and problem-solving capabilities
  • Effective communication skills, with the ability to clearly translate complex concepts
  • Ability to identify risk and appropriately escalate issues
  • Highly organized, process-driven, and self-directed
  • Demonstrates a high level of accountability, discretion, and professionalism
  • Collaborative team player who fosters a positive, team-oriented environment
  • Demonstrates integrity, sound judgment, and strong decision-making abilities, with the ability to handle highly confidential and sensitive information
  • Process improvement mindset with a focus on efficiency and continuous enhancement
  • Strong cross-functional collaboration skills and the ability to work effectively across teams


Desired Qualifications

Minimum Number of References
2

Maximum Number of References
3

About Chapman University

Chapman University is a private university in Orange, California. It encompasses ten schools and colleges, including Fowler School of Engineering, Dodge College of Film and Media Arts, Fowler School of Law, and Schmid College of Science and Technology, and is classified among "R2: Doctoral Universities ? High research activity". The university offers 110 areas of study (49 majors and 61 minors), and encompasses 11 schools and colleges. Chapman University's Fowler School of Law has consistently ranked among the top 100 law schools in the nation by U.S. News & World Report.
Learn more about Chapman University
Size
2,000 employees
Industry

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