Benefits Analyst

Q2ebanking   •  

Austin, TX

8 - 10 years

Posted 176 days ago

This job is no longer available.

Q2 Software seeks a Sr. Benefits Analyst who will have shared responsibility for administration and daily operations of health and welfare benefit programs.   Using strong analytical skills and knowledge of health and welfare benefit programs to assist in the business development and planning processes with service providers, including planfinancials for strategic benefits planning and evaluations.  This individual will work closely with HR management to manage benefit system requirements and/or program spend.  In addition, this individual will work on benefit issues and will assist subject matter experts (SME) with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The Benefits Analyst will also be expected to make judgments and take actions that may set precedents as well as evaluate and make recommendations for major changes in the organization’s programs.


  • Provide support for benefit administration activities to ensure accuracy and compliance with laws, policies and procedures; provide support to HR management regarding new legislation/regulations and the implementation as it applies to the company’s welfare plans
  • Provide excellent customer service support for all employees and team members via phone, email and/or in-person communications 
  • Serve as SME for benefit data and plan designs, including researching and analyzing data, creating reports and presentations, preparing reconciliations and recommendations, etc.
  • Coordinate Leave of Absence Program (i.e. FMLA, Disability, etc.) between outsourced administrator, Human Resources and the Payroll team
  • Collect and verify documentation of all qualifying events
  • Oversees and directs the administration of COBRA compliance
  • Audit and process monthly vendor billing tasks
  • Shared responsibility for coordinating weekly new hire benefits orientation and wellness activities (i.e. Biometric Screenings), including preparing new hire/term benefits packages and other employee benefits communications
  • Conduct training sessions related to benefit plans, i.e. new hire enrollment, open enrollment, retiree insurance presentations
  • Prepare a variety of reports and review system specifications and data interfaces to identify irregularities and troubleshoot issues
  • Focus on initiatives to automate and streamline system analysis, data integration and reporting capabilities
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
  • Researches current benefit trends and regulatory/legislated requirements and recommends programs/changes to HR Management.
  • Serve as SME for benefit data and plan designs, including researching and analyzing data, creating reports and presentations, preparing reconciliations and recommendations, etc.
  • Collaborate with other key stakeholders such as Payroll, HRIS and other HR teams; function as SME on benefits.
  • Prepare and maintain employee handbook on policies and procedures
  • Special projects and other duties as assigned


  • Bachelordegree in Business, Human Resources or related field or equivalent combination of education and experience
  • 8–10 years’ experience in a Benefits or HRIS Administrator role
  • One or more certifications such as Professional in Human Resources (PHR) or Certified Benefits Professional (CBP) preferred
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements, affecting employee benefit programs including ERISA, COBRA, FMLA, ADA, Section 125, Workers Compensation, Medicare, Social Security and DOL requirements
  • Project and time management skills, with the ability to deal with fluctuating workload
  • Strong knowledge of MS Office - Word, Excel, Outlook, PowerPoint; Workday knowledge a plus
  • High attention to detail, along with accuracy in maintaining records and files is essential
  • Ability to work in a fast-paced environment and successfully multitask
  • Effective interpersonal skills with the ability to deal with all levels of employees