Backup Administrator III

CompuCom   •  

Mississauga, ON

Industry: Professional, Scientific & Technical Services

  •  

5 - 7 years

Posted 152 days ago

This job is no longer available.

Overview

The Backup Administrator III role will function as a senior engineer in a managed services environment supporting a variety of customers ranging from medium size business to large enterprise. The Backup Administrator III role will support a variety of backup configurations and platforms.

Essential Job Functions:

  • Performs systems maintenance, upgrades, capacity planning, and administration.
  • Develops, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems.
  • Investigates, troubleshoots, and resolves incidents and problems within defined service level agreements (SLAs).
  • Communicating effectively with various entities, including CRMs, account managers, remote site personnel, and client technical and non-technical resources.

Responsibilities

  • Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.
  • Responsible for configuration, layout and performance tuning of backup infrastructure.
  • Performs necessary backup infrastructure maintenance in accordance customer's change management policies.
  • Responsible for configuration, layout and performance tuning of backup infrastructure.
  • Responsible for capacity planning and roadmapping to keep the backup infrastructure in 'evergreen' mode.
  • Provides analysis of Environment and Best Practice knowledge transfer.
  • Generate Regular operations reports using storage vendor's supplied tools
  • Recommend changes to procedures which result in operational optimization.
  • Participate in Root Cause Analysis reviews when applicable.
  • On- Call Support required

Qualifications

  • 4-6 years in a Backup Infrastructure hardware and software environments.
  • Knowledge of job associated programming and scriptinglanguages.
  • Possesses strong product/technology/industry knowledge.
  • Knowledge of job associated database/software/documentation backups
  • Avamar, Data Domain, EMC Networker, NetBackup, CommVault, Veeam
  • Familiarity with VMware

2019-25493