AVP, User Experience Interaction Designer

Synchrony Financial   •  

Baltimore, MD

Industry: Financial Services


Less than 5 years

Posted 300 days ago

This job is no longer available.

Essential Responsibilities:

  • You will work on a team to design, craft and present the best possible UI for a suite of digital properties on nearly every platform: mobile, kiosk, point-of-sale, desktop, voice and anywhere customers need to manage their finances.
  • Develop site maps, scenarios, flows, wireframes and prototypes of web, tablet and mobile user interfaces (UI).
  • Drive the design review cycle, synthesize feedback, and close on design requirements independently.
  • Engage with business and IT owners in agile and waterfall processes.
  • Support and leverage results from ongoing user research and usability testing efforts.
  • Act as an advocate for the end user’s experience.
  • Collaborate effectively with remote team members and managers.
  • Be a part of daily/weekly standups and present work to peers
  • Perform other duties and/or special projects as assigned


  • Minimum of 3 years user experience, information architecture, interaction designexperience
  • Bachelor’s Degree in HCI, graphic design, psychology, marketing or information technology or similar area
  • Demonstrated experience developing interaction design documentation (site maps, transaction flows, sketches, scenarios, wireframes, navigation models, design patterns) for digital products
  • Strong understanding of user centered design and design thinking
  • Understanding of user centered design principles and practices
  • Experience working on agile teams
  • Ability to present work to team members as well as executive leadership
  • Ability to work with remote team members
  • Proficiency with Axure
  • Ability to ensure designs are ADA Compliant across all projects / platforms
  • Ability to mentor junior teammates
  • Willingness to travel as needed, up to 25%

Desired Characteristics:

  • Master’s Degree in HCI, graphic design, psychology, marketing or information technology
  • Experience conducting or leveraging user research
  • Demonstrated thought leadership in Interaction Design: conferences and professional organizations, teaching, and beyond.

Job ID: 1700004633