$150K — $200K *
SCOPE/CONTACTS: Responsible for the fulfillment of all Bank policies and regulations as they apply to the Retail Operations Division, specifically Tellers, Safe Deposit and New Accounts. Responsible for the overall training of lobby and/or motor-bank personnel to assure friendly, eager, professional and capable customer service. Responsible for positively motivating and insuring that the sales culture of the bank will be enhanced by all retail personnel. Daily contact with customers, potential customers, officers and employees.
MINIMUM QUALIFICATIONS: Six years of retail banking experience, two of which must be in management, either in banking or another retail environment is required. A four-year college degree in business/finance is a competitive advantage. Basic math proficiency and aptitude; demonstrated academic record of achievement in social and leadership skills; and demonstrate aptitude to handle sensitive operational transaction and customer relationships; professional appearance; demonstrate social skills; excellent communications skills; self sufficient; ability to adjust to flexible hours and ability to sell products and services. Will supervise staff of at least five employees and daily operations. Must also have thorough knowledge of negotiable instruments and commercial law.
ESSENTIAL FUNCTIONS: General supervision of all Office Retail Operations, i.e., New Accounts, Certificates of Deposit, Tellers, Collections, Safe Deposit, Bookkeeping inquiries and Customer Service. Incumbent is expected to hire, track, and coach, counsel and support retail staff in all phases of sales, customer service and work detail. Incumbent may be assigned to the officer call program. Actively participate in the sales and service culture, support the values of the organization and follow established Bank policies and procedures.
The above statements reflect the general duties considered necessary to decide the principal functions of the job identified, and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Valid through: 12/1/2020
$80K — $100K
11 days ago