AVP. EO Scrum Master

Synchrony Financial   •  

Baltimore, MD

Industry: Financial Services


Less than 5 years

Posted 294 days ago

This job is no longer available.

Essential Responsibilities:

  • Project Manager/ Scrum Master for development teams 
  • Work with client teams and business to shape client requirements and provide ongoing communication through project execution 
  • Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities
  • Generates process reports indicating velocity, burn-down, etc. 
  • Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (program peers, key stakeholders, executives,) 
  • Manage a diverse IT team consisting of application architects, application engineers, UX designers, and outsourced vendors
  • Conduct Scrum Ceremonies: Daily Stand Ups, Backlog Grooming, Sprint Planning, Demos/Reviews, Retrospectives, and release planning
  • Manage Sprints – keeping order, process, delivery, priorities accurate and on time 
  • Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions 
  • Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines 
  • Advocate for autonomous, self-organizing, empowered, and continuously improving teams
  • Participate as part of the Synchrony Innovation Station in contributing and leading innovation activities and practices with the full cross-functional product team and in partnership with the other Synchrony Innovation Stations
  • Lead projects in Waterfall or Agile methodologies.  Support transition to Agile
  • Perform other duties and/or special projects as assigned


  • Bachelor’s Degree and 2+ years of IT experience or equivalent leadership program experience or in lieu of degreeHigh School Diploma/GED and 4+ years of IT experience, experience in developing and implementing information systems and project managementexperience 

Desired Characteristics:

  • Strong knowledge of Agile practices
  • Working knowledge of Scrum and Scrum tools (e.g. Jira)
  • Good listening and communication
  • Problem solver – Conflict resolver
  • Collaborative and team building, fostering team engagement, ownership and accountability
  • Facilitates consensus and encourages open discussion to identify all facets of the product delivery
  • Facilitation (discussions, meetings)
  • Planning and organization skills
  • Mentoring, coaching, training and encouraging
  • Situation awareness (identify impediments, assess efficiency)

Job ID: 1800000026