AVP, Application Delivery

Qbe Holdings, Inc   •  

Sun Prairie, WI

Industry: Accounting, Finance & Insurance

  •  

5 - 7 years

Posted 43 days ago

Primary responsibilities

  • For packaged/purchased applications, collaborate with the vendors to manage the application life cycle for patch management and security reviews to minimize risk for the organization
  • Execute the release management process for delivering maintenance and enhancement requests that are determined to be delivered as part of an application release
  • Attend Change Advisory Board meetings to participate in change decisions and coordinate application changes
  • Facilitate group and application review meetings around technical design, decision-making and problem solving to ensure quality solutions and services are delivered
  • Develop and manage direct relationships with business relationship managers and IT subject matter experts by ensuring business solutions align with identified goals and priorities and explaining how process automation through IT solutions can best achieve business goals
  • Research internal or external third party systems solutions that can be leveraged to meet business requirements
  • Serve as the primary liaison with Application Development and Maintenance Managed Service Providers, Infrastructure and other third party application service providers/vendors to meet SLAs and delivery commitments
  • Accountable for ensuring adherence to Disaster Recovery Policy; responsible for maintaining Disaster Recovery Technical Recovery Plans (TRPs) and participating in Disaster Recovery exercises
  • Influence adoption of technology recommendations to improve the performance of an application or application portfolio.
  • Manage a performance enhancement culture by actively coaching and mentoring direct reports, providing regular feedback and developing employees for wider roles and responsibilities to foster professional growth and development
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
  • Create a positive environment by modeling cultural expectations and guiding leaders to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Model QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Required Qualifications

Education

  • Bachelor’s Degree or equivalent combination of education and work experience
  • Degree in Computer Science, Computer Engineering or Management Information Systems

Experience

  • 7 years relevant experience

Preferred Qualifications

Experience

  • Application development experience within Salesforce, Portals; experience managing delivery and others; increasing levels of responsibility

Knowledge

  • Advanced working knowledge of technical documentation
  • Advanced working knowledge of software development lifecycle and relevant milestones; project management methodology
  • Advanced working knowledge of insurance terminology, property and casualty billing systems and policy administration systems
  • Advanced working knowledge of business and management principles involved in resource allocation and coordination of people and resources

Skills

  • Utilize effective communication skills to influence and persuade decision makers
  • Anticipate obstacles, estimate time and resources needed for the completion of a project
  • Implement planning to prioritize, organize and measure work
  • Lead cross functional projects
  • Organize people, tasks and activities to yield efficient work flow
  • Identify opportunities for synergy and integration

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