Automation Engineer ( Enterprise Monitoring )

Guardian Life Insurance   •  

Virtual / Travel

5 - 7 years

Posted 261 days ago

This job is no longer available.

Primary Responsibilities/Abilities:

  • Develop and drive overall Automation strategy within the IT organization
  • Drive the day to day management and operations of Resolve automation solution.
  • Collaborate with various internal technical teams to deploy automation use-cases.
  • Supports clients in the installation / upgrade, configuration and customization of Resolve automation solutions
  • Respond to and manage trouble tickets.
  • Understands work plan & ensure completion of milestones with on-time completion
  • Produces As-built Documentation
  • Team-oriented with desire to help other team members as necessary
  • Solid communication skills (oral and written)
  • Positive and constructive attitude
  • Appreciates mentoring and guidance
  • Ability to see the ‘big picture’
  • Create, maintain and update daily operations status reports.
  • Oncall 24x7; ability to work and perform tasks during non- business hours & holidays
  • Good analytic ability, strong judgment, and the ability to work independently.
  • Capability to work and excel in a fast-paced, constantly changing environment.
  • Ability to multitask and prioritize responsibilities on a daily basis.

Experience Requirements:

  • Minimum 5 years of automation experience in enterprise automation tools.
  • Experience with IT operations automation solution – Resolve
  • Familiar with IT Service Management tool ServiceNow
  • Experience with monitoring tools - Zenoss and Splunk.
  • Programming and scriptingexperience in some or most of: Java, shell scripting, Javascript, HTML, SQL, LINUX, UNIX, Groovy, Tomcat.
  • Proficient with MS Office, MS Project and MS Visio-Technical
  • 4-yearbachelor’s degree with emphasis in Software Development
  • Strong UNIX and Microsoft skills
  • Familiar with IT Operations market, IT Service Management (relevant for ServiceNow), and Enterprise Monitoring Management (relevant for Zenoss)