Audio Visual - Systems Operations Administrator

Confidential Company  •  New York, NY and Jersey City, NJ

5 - 7 years experience  •  Financial Services

Salary depends on experience
Posted on 11/22/17 by Nishant Malde
New York, NY
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 11/22/17 by Nishant Malde

Job Title: Systems Operations Administrator

Location: New York City, NY

 

Responsibilities:

Typical Job Functions:

·        Provide operational support for real-time, LIVE in-studio Video Wall operations – including console operation, data monitoring, support for video wall display sources, and performing hardware/software upgrades.

·        Provide operational support for real-time, LIVE external LED sign operations – including console operation, content scheduling, display source support, and playback support.

·        Monitor real-time data feeds, video content, and core infrastructure systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and escalate to senior administrators, software development, and external vendors.

·        Follow and update procedures for startup and shutdown of core systems.

·        Support hardware/software platforms on all pertinent infrastructure and application servers, which handle real-time data dissemination to external displays.

·        Support and maintain Production systems for video routing and control, content management, and system alerting and monitoring.

·        Perform regularly scheduled systems patching and security updates.

·        Engage with the software development group to enhance software functionality and efficiency.

·        Interface with various internal departments to support technical requirements for onsite events, LIVE productions, and advertising commitments.

·        Maintain systems infrastructure in the Dev and QC labs, which include data consistency reporting, regression testing, and executing test scripts.

·        Perform PC/network technical support to onsite system users.

·        Assist in business-side technology projects as it relates to formulating hardware/software and networking solutions to meet project requirements and specifications.

·        Provide A/V support for onsite events – including acquiring client A/V requirements, testing pertinent equipment, and providing technical support for events.

 

Requirements:

·        Bachelor’s degree in Computer Science, Information Systems or a related discipline or work experience and formal training equivalent to a four-yeardegree.

·        5+ years experience working in 24x7 real-time, mission-critical environments is a must with an emphasis on providing excellent customer service.

·        Experience with supporting AV Production systems is a PLUS.

·        Must be able to work beyond normal business hours.

·        Must be able to work various shifts.

·        Must be able to excel in a team-oriented environment.

·        Multi-tasking is required and being detail-oriented is critical.

·        Excellent oral and written communication skills.

·        Nature of position involves direct contact with situations involving high stress in a LIVE, extremely visible environment.

·        Proficient knowledge/experience in Wintel and networking technologies including operating systems, back-end applications, server software, and switches/routers.

·        Proficient knowledge/experience of current virtualization technologies including VMware and/or Microsoft Hyper-V is preferred

·        Financial and/or Broadcast industry experience is a PLUS.

·        Cisco, KACE, SolarWinds, SQL knowledge/experience is a PLUS.

·        Webcasting, Encoding and Streaming knowledge/experience is a PLUS.

·        Photoshop, Flash, creative and graphics rendering knowledge/experience is a PLUS.

If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details on  or give me a call at 201-484-0331.

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