The Business Risk Services (BRS) Attest Services IT Manager is responsible for overseeing all phases of service organization control projects and engagement management for multiple clients in a wide variety of industries. Responsibilities include participation in the sales process, including responding to RFPs, developing proposals and participating in oral presentations. Responsibilities also include planning, directing, and managing resources completing SOC 1, 2 and 3 Readiness Assessments and Attestations as well as maintaining quality with firm and professional standards. The BRS Attest Services IT Manager works closely with partners and staff and plays a key role in client management, practice development, and business development. The BRS Attest Services IT Manager is responsible for an assigned group of clients.
Essential Duties and Responsibilities
Oversee the efforts of client engagements; plan, execute, direct, and complete SOC 1, 2 and 3 projects as well as other special attest reports in a wide variety of industries; and manage to budget.
Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management
Manage business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership material
Adhere to the highest degree of professional standards and strict client confidentiality.
Understand and manage firm risk on audits and proposals.
Review operational, financial, and technology processes to provide management with an individual assessment of business risk, internal control, and the overall effectiveness and efficiency of the process as well as the risks associated with Sarbanes Oxley as it pertains to internal controls.
Work closely with clients and staff to develop client and project risk assessments, implement opportunities, and recommendations regarding business and IT process optimization, profit improvement, internal control, and compliance.
Work with audit and assurance teams and the client to plan engagement strategy, define objectives, and address controls risks.
Manage the evaluation and testing of business processes and business controls and identification of areas of risk.
Manage SOX engagements and the preparation of Service Audit Reports (SAR) in compliance with SSAE 16.
Manage internal auditing outsourcing and co-sourcing engagements for clients.
Work with the National BRS practice teams in terms of practice directions and leadership.
Think strategically about practice enhancements and be able to implement and manage change.
Handle day-to-day practice and client administrative matters (billing, performance reviews, client acceptance, engagement letter preparation, etc.)
Use established network of business relationships within industry groups to generate new sales opportunities.
Maintain strong client relations and cross-sell services within the assigned group of clients.
Recruit and retain managers, senior associates, and associates.
Meet or exceed sales targets for new and follow-on work
Meet or exceed targeted billing hours (utilization)
Maintain a good working relationship with clients and work effectively with client management and staff at all levels to gather information and perform services
Work closely with Grant Thornton managers and partners to promptly identify and resolve client problems or issues
Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives portraying knowledge and confidence
Manage, develop, train, coach and mentor staff on projects and assess performance for engagement and year-end reviews
Motivate others to perform at maximum efficiency without sacrificing quality of the services delivered
Interview campus and/or experienced candidates
Other duties as assigned
Bachelor's degree in Accounting, Finance, Information Technology, MIS or related field. A Master’s degree is a plus.
6 - 10 years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level.
CPA, CISA, CISSP, CIA or CISM license/certification.
Experience in public accounting or equivalent delivering controls based services including SOC reports, auditing Information Technology General Controls (ITGC’s.)
Experience performing operational and system audits and consulting projects.
Outstanding experience in staff and audit management in an integrated client service team.
Ability to manage and develop staff in a highly interactive team environment.
Demonstrated experience in practice development, business development, and managing other managers.
Exceptional client service and communication skills with a demonstrated ability to develop and maintain outstanding client relationships.
Ability to manage multiple engagements and competing priorities in a rapidly growing, fast- paced, interactive, results-based team environment.
Outstanding leadership, business development, recruiting, training, coaching, and mentoring skills, coupled with excellent written, interpersonal, and presentation skills.
Computer expertise including knowledge of audit-preparation software and an understanding of the impact of technology.
Ability to work additional hours and/or travel as needed.