Associate Strategic Account Executive

Rackspace   •  

San Antonio, TX

Industry: Professional, Scientific & Technical Services


8 - 10 years

Posted 170 days ago

This job is no longer available.

Overview & Responsibilities

Our Enterprise Install Base Sales team is currently seeking an Associate Strategic Account Executive. This role is a great opportunity for Rackers who are currently based at Castle and are looking to prove they have what it takes to grow large, complex, $1B+ sized customers. If the Racker is successful in this role, you may have the opportunity to move into an Strategic Account Executive role based in the field over time.


  • Responsible for managing the relationship for our large, strategic accounts.

  • Provide a higher level of strategy, business management and support leadership in order to enable rapid growth and long-term relationships with our largest, most complex customers.

  • Manage overall customer relationship with assigned major named account(s).

  • Strategically focus on consultative selling our services (cloud, hosting and managed services) based on clients needs.

  • Stay educated on our suite of services to meet customer needs for multiple organizations within the client landscape.

  • Leverage existing relationships to expand footprint with existing client.

  • Effectively organize workload to exceed sales metrics and accurately forecast all revenue opportunities efficiently.

  • Manage multiple decision makers.

  • Must be able to handle price negotiations with a focus on value-based selling and position the core differentiators of Rackspace in a way that clearly shows our customers what they will receive for their commitments to us.

  • Use knowledge to influence, teach, and motivate others towards accomplishing a common goal.

  • Logically communicate complex technical information and ideas so others will understand.

  • Demonstrated ability to consistently provide FANATICAL support.


  • 5+ years significant industry knowledge and experience selling cloud, hosting and/or managed services (where the environments involve a complexity of 2 servers, firewall and above).

  • 7+ years of high-energy enterprise IT sales

  • Tenured C-Level Enterprise technology sales experience with expert level account management expertise.

  • Sales experience that is well respected, with a proven Rolodex within the existing customer account.

  • Technical and Business acumen to communicate solutions based on customer requirements.

  • Proven track record with assigned client base that leads to successfully exceeding sales targets.

  • Ability to be a valued Trusted Advisor by having knowledgeable complex technical conversations.

  • Familiar with CRM tools (i.e.

  • Effective communicator and presenter that consistently aligns with senior-level management in order to positively affect the final purchase decisions.

  • Highly skilled in managing complex sales cycles and navigating large procurement organizations and processes.

  • Viewed as a leader and an expert on high-performing teams.

  • Expert at applying our adopted sales stage methodology to ensure maximum revenue is generated from every opportunity created and shares this knowledge with others.

  • Must be able to align with our core values.