Associate Software Developer

Travelers Com   •  

Saint Paul, MN

Less than 5 years

Posted 158 days ago

Job ID: 14598BR

Company Information
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under general supervision, provides intermediate programming, configuring and/or analysis skills for specific system assignments. Manages interaction between the systems and corporate technical support areas when additional support is required. Troubleshoots, conducts impact analysis, and escalates appropriately. Defines technical requirements and has ability to coordinate team resources to solve problems. This job does not lead others.

Marketing Description

Under general supervision, provides programming, configuring and/or analysis skills for Legal Services and Records Management systems. Manages interaction between these systems and corporate technical support areas when additional support is required. Assists with end-user issues and production support. Manages relationships with various parties, including customers, teammates and vendors. Troubleshoots, conducts impact analysis and escalates appropriately. Defines technical requirements and has the ability to leverage team resources to solve problems. While this job doesn’t have direct management over others, there is an opportunityto develop technical leadership and influencing skills.

Primary Job Duties & Responsibilities
Responsible for system programming and analysis tasks of intermediate complexity within a single system or group of small systems. Responsibilities include performing analysis, design, programming and configuration functions (includes defining technical requirements) with a very high degree of accuracy and speed. Performs analysis, assessment and resolution for defects and incidents of intermediate complexity and escalates appropriately. Builds effective relationships with stakeholders. Utilizes business knowledge to explain technical activities in business terms. Seeks opportunities to expand technical knowledge and capabilities. Performs basic project management responsibilities. Coordinates project work with GSO partners. Provides technical guidance and mentorship to less experienced employees. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects. Other duties as assigned.

Minimum Qualifications
High School diploma or equivalent required. 3 years of programming/development experience required.

Education, Work Experience & Knowledge
Bachelor’s degree in a related field preferred. 5 years of programming/development experience preferred.

Job Specific & Technical Skills & Competencies
Technical Knowledge: Demonstrates advanced programming/configuration/analytical skills to achieve business and or technical requirements. Able to work independently to resolve discrepancies, defects, incidents or problems with understanding of the business and system impacts. Able to identify and exercise appropriate escalation communications. Demonstrates an aptitude for learning and applying new and/or updated programming languages, techniques, and/or software development disciplines. Demonstrates understanding of the supported business systems. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills withteam members – including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Business Knowledge & Partnership: Able to clearly and concisely communicate with the business. Demonstrates willingness, cooperation, and concern for business issues. Able to understand assigned business unit and business priorities. Able to coordinate with other technical areas to achieve project/department or division goals. Problem Solving & Decision Making: Able torecognize, analyze, and diagnose business and technical problems, incidents, and defects of advancedcomplexity. Able to creatively evaluate alternative solutions Able to reuse previously completed processes. Demonstrates the ability to make routine decisions independently and recognizes when escalation is necessary. Team Orientation: Ability to build and foster relationships with team, business, and technical partners to achieve objectives. Practices objectivity and openness to others’ views. Able to recognize and support team priorities. Leadership: Exhibits team leadership and collaborates with partners. Planning (Project Management): Able tomanage time and competing priorities and provide management with accurate and timely status information. Able to accurately evaluate and estimate tasks. Financial Awareness: Able to understand how the project schedule relates to budget.

Environmental/Work Schedules/Other
Requires weekend work hours. Requires overnight work hours. Requires holiday work hours (Federal and religious). Requires extended periods (1 or more weeks) of travel as needed. Requires travel up to 5% of time.

Preferred Qualifications

Technical Knowledge: Demonstrates advanced programming/configuration/analytical skills to achieve business and/or technical requirements. Able to work independently to resolve discrepancies, defects, incidents or problems with understanding of the business and system impacts. Able to identify and exercise appropriate escalation communications. Demonstrates an aptitude for learning and applying new and/or updated programming languages, techniques, and/or software development disciplines. Demonstrates understanding ofthe supported business systems.

Communication Skills: Ability to communicate thoughts/designs/ideas in a clear manner and adjusts communication methods based on audience. Exhibits active and effective communication skills with team members, customers and vendors – including active listening and effective written and verbal communication skills.

Business Knowledge & Partnership: Able to clearly and concisely communicate with the business. Demonstrate willingness, cooperation and concern for business issues. Able to understand assigned business unit and business priorities. Able to coordinate with other technical areas to achieve project/department or division goals.

Problem Solving & Decision Making: Able to recognize, analyze and diagnose business and technical problems, incidents, and defects. Able to creatively evaluate alternative solutions. Demonstrates the ability to make routine decisions independently and recognizes when escalation is necessary.

Team Orientation: Ability to build and foster relationships with team, business and technical partners to achieve objectives. Practices objectivity and openness to others’ views. Able to recognize and support team priorities.

Leadership: Exhibits team leadership and collaboration with partners. Provides mentorship to others when necessary.

Planning (Project Management): Able to manage time and competing priorities, and provide managementwith accurate and timely status information. Able to accurately evaluate and estimate tasks.

Financial Awareness: Able to understand how the project schedule and activities relate to budget.

Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Licensing or Certificates
Depends on the specific role but some examples may include: ITIL Remedy Java certification Microsoft certification.net Kanban/Agile/SAFe

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.