Associate Product Manager

CSG International   •  

Omaha, NE

Not Specified years

Posted 280 days ago

This job is no longer available.

Position Details:

Responsible for guiding defined Features through the Feature intake process and through post-release activities.

  • Ensure stakeholders are properly maintaining Jira records and updating tasks throughout the SDLC. 
  • Routinely meet with development to review release planning statues and to ensure features are being worked in priority order. 

Support service optimization efforts. 

  • Standardize Statement of Work (SOW) templates and amendments for ACP offerings.
  • Prepare effective materials instrumental in the SDLC planning and governance process (i.e. Jira reports, Excel documents, PowerPoint Presentations).
  • Provide PI status detail, Feature status, and R&D capacity models.

Manage execution of Epics as well as new product build activities through the Product Lifecycle Management (PLM) build-out process.

In collaboration with the Product Manager, support identified selected products.

  • Maintain internal and external vendor relationships including the contract lifecycle. responsibilities include annual notices, contract amendments, and statement of work.
  • Create long term business development plan for product; support the business case process if required and feature development process
  • Identify internal and client requested enhancements to the product through the intake, prioritization, and development lifecycle.

Performs subject matter expert duties for supported products, including acting as a resource for answering questions, explaining functionality, and assisting others in building product knowledge.

  • Support SBU, PSG, and Services teams, as needed, with informational product overview sessions, as well as presenting new features through the SDLC. 
  • Support the Quarterly Product Management Release Showcase initiatives by collaborating with the Product Management team to produce effective presentations to promote value-adding features to internal and external clients. 

Conducts market research and applies expertise to support product vision and strategic direction in the execution of the product roadmap.

  • Understand the P&L around supported products and leverage information to influence project requirements and direction.
  • Assist Product Managers in delivery of the product roadmaps.