Associate Partner Account Manager

BlackHawk Network   •  


Industry: Networks


5 - 7 years

Posted 334 days ago

This job is no longer available.

This person will be responsible for managing the sales and account management relationship for Blackhawk Network's distribution partners. The primary objective is to own and grow these partnerships into successful & profitable distributionchannels for Blackhawk.  This person will spend most of his/her time meeting with and on the phone with clients and internal contacts. This person will also provide sales and account management support on the development and administration of marketing programs and sales initiatives. Main areas of focus are development, project management, and contract renewals.


  • Works with Legal, Finance and Distribution Partners on Contract Renewals and Finance Models
  • Budget Management
  • Annual & Quarterly Sales forecasting
  • Conducts business reviews with Distribution Partner to discuss sales objectives, new content, and promotional opportunities
  • Works with Business Development team to add new content
  • Generate and analyze various reports to understand and identify sales trends and areas of opportunity
  • Assists in the creation and delivery of sales proposals or presentations
  • Manage the distribution and execution of various promotional programs into Distribution Partner
  • Project manages the execution of sales initiatives
  • Works with Customer Service to resolve escalated customer issues related to managed accounts
  • Works with Accounting/Settlement team to resolve any settlement and reconciliation issues and distribute commission schedules
  • Assists with legal, compliance, IT and risk issues
  • Project Manages resets, merchandising, card orders and fixture launches
  • Store Level Communications & Visits
  • Cross Functional Liaison (internal/external) to execute initiatives


  • Proven ability to build trust with clients
  • Excellent project management skills
  • Able to understand technical details of various programs and explain key elements to partners
  • Comfort with complex and intangible concepts that are not yet fully formed
  • Excellent interpersonal skills, time management, and multi-tasking abilities
  • Excellent ability to prioritize and manage numerous projects on tight deadlines
  • High degree of initiative and keen sense of urgency
  • Proficient with various desktop software such as Microsoft Office Suite (Excel, Word, PowerPoint)
  • Ability to travel approximately 10% of the time


Experience Required

  • 4 year college degree or equivalent experience
  • 5+ years of experience managing customers, vendors, suppliers, projects or marketing programs or equivalent experience