Associate Manager, Global Data Centers

Sutherland Global Services Mexico   •  

Rochester, NY

Industry: Business Services


5 - 7 years

Posted 336 days ago

Job ID / Title:Associate Manager, Global Data CentersJob Category:InfrastructureCity:RochesterState:NYWork Location:Jefferson Road

Job Description

Sutherland is seeking a Manager of Data Center Operations to help maintain the operational standards from the ground up.  This will include documentation, creation of policy’s & procedures, Audits, Disaster Recovery, Audits and more.  As a Manager of Data Center Operation, you get to

  • act as a technical lead for a group of systems and support engineers with the opportunity to further grow their leadership responsibilities. 
  • be responsible for a 24 hour day-to-day data center operations with duties to include managing the data center’s scheduling and workload
  • oversee the data center’s electrical, mechanical infrastructure, security, and fire suppression systems.


Our most successful candidates have:

  • 5+ years in Data Center Operations
  • Extensive experience with creating data center/corporate infrastructure policy
  • Hands on and leadership experience with managing multiple data centers
  • Knowledge of security management, security, audits etc.
  • IT & Project Governance
  • Technical/Team Leadership
  • Bachelor’s degree in IT, Networking, Computer Science or related is required
  • a strong understanding of single and three phase power.
  • the ability work around 120V to 480V environments safely.
  • basic electrical trouble shooting skills and be able to effectively identify problems and come to a fast effective solution.
  • the ability to establish electrical load thresholds and have the technical skills to monitor and keep all critical loads within their thresholds.
  • Understand branch circuit monitoring and be able to interpret load levels.
  • familiarity with Building Management Systems and have some experience with a BMS.
  • a strong understanding of downstream and upstream electrical systems.
  • a strong understanding of HVAC systems, Air Handlers, and assorted rooftop equipment.
  • the ability to balance air flow and air distribution.
  • a strong understanding of all HVAC maintenance.
  • familiarity with basic cold aisle hot aisle containment systems.
  • ability coordinate maintenance with both professional service providers and clients.
  • Familiarity with security and fire systems
  • Experience with water systems including internal and external systems