The Associate Director of Community Based Services provides clinical and administrative oversight of EMPS, Emergency Department crisis program(s) and other related programs as assigned within the department, in collaboration with the Director and VP. The AD ensures the delivery of high quality services youth and families enrolled in EMPS and patients of all ages in need of crisis assessments in emergency department settings. The AD provides supervision with the focus on crisis assessment and intervention, emergency department diversion and dispositions, and key performance indicators as determined by contractors. The AD supports positive staff development and adherence to agency and other regulatory policies and protocols.
EDUCATION AND EXPERIENCE/QUALIFICATIONS
Master’s or Doctoral degree in Psychology, Social Work, Marriage and Family Therapy, or Counseling plus at least 5 years of experience with behavioral health service delivery to children, adolescents, and families is required. Supervisory and program management experience is also required.
Licensure Requirements for Clinical Positions
Credential(s) Required: Connecticut LCSW, LPC, LMFT or Psychologist license required.
Wheeler Clinic fosters positive change in the lives of individuals and families, as well as in communities. We provide cutting-edge human services that address a diverse range of needs and backgrounds, enhance strengths and provide the supports that encourage recovery from challenges for a satisfying life in the community.
Wheeler Clinic offers access to a comprehensive array of benefits, including:
For Good Health
For a Secure Future
For Career Advancement
For Work Life Balance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides clinical oversight and leadership to programs under purview promoting, promoting model adherent care delivery as applicable.
Provides consistent supervision and crisis support to Program Managers and staff.
Works with mangers and staff to ensure active strategizing to meet contractual requirements including coverage, utilization, response times, certification and adherence, length of stay and disposition planning.
Assists with budget development and manages program expenses to budget.
Recruits program staff, and addresses retention and disciplinary issues as needed.
Ensures program compliance with accurate and timely weekly, monthly and/or quarterly data collection and submission requirements.
Submits all required documentation and reports in a timely manner, and participates in and promotes quality improvement and outcome measurement activities.
Provides coverage for Program Managers responsibilities and 24 hour clinical and program on-call coverage in accordance with departmental program practices.
Serves as role model for Program Managers and staff to promote strong work ethic and adherence to model specific approaches.
Works with Program Managers to ensure staff provides culturally competent care and maintains sensitivity to and respect for clients' cultural traditions, values, and beliefs.
Works with department Director, Vice President, and Program Supervisors and Managers to develop, monitor, and analyze clinical and program performance outcomes and develop and monitor quality improvement program goals.
Assists in the development and implementation of new programs/services to enhance the continuum of care for people in crisis and other programming as assigned.
Interfaces and collaborates with funders, and other community stakeholders to support positive system development and to promote Wheeler Clinic’s reputation as an innovative, quality service provider.
Maintains required Connecticut state licenses, certifications, attends required clinical training seminars, and assists with arranging and monitoring the staff training schedule to ensure that training needs are being met.
Effectively implements and ensures staff and program adherence to organizational and facility policy and procedure, regulatory, accreditation, contractual and licensing requirements.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.