The Associate Director is responsible for working closely with numerous constituencies to enhance Babson’s relationship with its 41,000+ alumni through an integrated strategy that relies heavily on volunteer recruitment and management as well as cross-campus collaborations. Specifically responsible for leading the growth, development, and on-going communications of our largest global alumni clubs; serving as the primary liaison between the clubs and on-campus resources; working to foster the regions’ success by cultivating meaningful relationships between the College and alumni volunteers through personal contact, international travel, all forms of communication, and promotion of innovative and engaging programs, events, and initiatives; and responsibility for cross-campus collaborations to ensure seamless delivery of programs and communications.
- Develop and implement departmental strategy for sustaining, growing, and building global alumni clubs in collaboration with Senior Associate Director, AFN.
- Responsible for the recruitment, development, and on-going relationship with regional club leaders outside the US; includes annual visits to assigned regions.
- Manage a minimum of two tier one alumni clubs of strategic importance to the College and the volunteer management and programming associated with those regions.
- Manage other regional club programs and events with club leaders and the Events Management Office. Provide two-way communications, event and program collaboration, and acts as a resource to achieve alumni volunteerism goals.
- Work collaboratively with Development Office to identify prospective donors and develop plans for cultivation and solicitation of alumni and parents.
- Maintain a portfolio of volunteers for cultivation and solicitation in support of Advancement’s annual participation goals. Direct regional volunteers to engage fellow alumni as both donors and ambassadors in support of the Babson’s annual signature fundraising campaigns –Make Your Mark, Barefoot Challenge, Days of Giving, and 3-2-1 Countdown.
- Advise about appropriate strategies to meet alumni needs/plans as well as ensure sensitivity to cultural differences among various countries.
- Lead the development and timeline for Regional Newsletter Program, managing communication schedule, template content, and outreach initiatives.
- Serve as the department coordinator for Regional Rocket Pitch Programs in conjunction with the Senior Associate Director of Affinity Programs and the Blank Center.
- Provide updates on regional activities to the Advancement division and other College departments as appropriate.
- Create, curate, and provide on-going communication to club leaders for all College needs.
- Expand initiatives to a global audience as appropriate.
- Ensure a robust and active social media presence as appropriate to the region.
- Work closely with the Office of Graduate Admissions, Office of International Programs, Babson Executive Education, and other on-campus departments whose work is linked to their respective regions.
- Provide for volunteer training needs on and off campus.
- Coordinate and contribute to post-event communications and reporting.
- Assume additional responsibilities as required.
Minimum Level of Education Required Bachelor’s Degree
Position Knowledge/Skills & Abilities Requirements:
- A minimum of 6-8 years of experience in volunteer management, event coordination, and/or alumni relations.
- Must have outstanding oral and written communication skills as well as organizational and interpersonal skills.
- Must have strong time management skills, customer service orientation, and attention to detail.
- Must have the ability to work independently with interruptions as well as collaboratively across multiple constituencies.
- Must have strong computer skills including proficiency in Microsoft Office and other database or CRM systems.
- Must be able to handle sensitive material confidentially.
- Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
- Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
- Ability to travel domestically and internationally.
- Evening and weekend work required.
- Must have had a valid unrestricted U.S. Driver’s License for one year, and maintain throughout employment an insurable (as determined by the College’s insurer’s criteria) or a satisfactory driving record; must successfully complete and pass the College’s vehicle training program within the first 60 days of employment; annual or more frequent review of employee’s driving record based on the College insurer’s criteria; and safety training as required by management.
Additional Required Skills and Abilities:
- Master’s Degree preferred
- Preference to candidates who are fluent in multiple languages