Associate Director of Management, Delivery Decisions Initiative

Harbor Medical Associates   •  

Boston, MA

Industry: Healthcare


5 - 7 years

Posted 30 days ago


Overview of Ariadne Labs

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, and palliative care..

Ariadne Labs’ core values are:

  • Respect for the Ariadne Labs mission, our community, each other, and ourselves;

  • Stewardship of our work and resources;

  • Pursuit of excellence, with a focus on continual improvement;

  • A belief in a collaborative, multidisciplinary approach to our work;

  • A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Overview of the Program

The vision of the Delivery Decisions Initiative (DDI) at Ariadne Labs is a world in which every person can choose to start or grow their family with dignity. During the universally vulnerable period in people’s lives that spans pregnancy to parenthood, families deserve care that is safe, supportive and empowering. We draw from a broad range of expertise to bring systems thinking to this challenge.

DDI currently has three primary functions: product development, research and development, and market priming. Our main product is Team Birth, a care process innovation that is designed to improve childbirth outcomes in any setting by ensuring families, birth attendants, and clinicians are working together as high performing teams. We are currently running a trial to test the feasibility of the Team Birth approach with hundreds of clinicians and tens of thousands of families in three geographies across the United States.

Alongside this trial we continually inform our products by conducting discovery-oriented research, often in collaboration with diverse partners, including clinical investigators, designers, and engineers. Through our market priming efforts, we are equally committed to building and driving a social movement that empowers women as participants in their own care, supports their well-being through community investment, and removes structural causes of inequity.

The DDI team currently includes the Program Director, an Associate Program Director, who oversees the design measurement, and implementation of the Team Birth Project , a Senior Program Manager, Associate Faculty, Research Analysts, Project Coordinator(s), post-doctoral fellows, and both graduate and undergraduate students. We additionally collaborate with a broad range of stakeholders across the world. We anticipate significant growth over the next three years in terms of the scale of our product deployment, the scope of our market priming activity, and our internal capacity needs.

Overview of the Role

The Associate Director of Management is responsible for helping build the right capacities within our program at the right pace, while also ensuring our committed work is delivered with excellence: on time, on budget, on scope, and with the highest possible quality. The Associate Director of Management continually assesses and defines program needs, and in partnership with the Program Director and Associate Program Director, is responsible for stewarding finances, developing and securing key partnerships and investments, and identifying and recruiting needed talent. On a day-to-day basis the Associate Program Director and Associate Director of Management will work in partnership to deliver on the program vision and deliverables as an integrated team.

The Associate Director of Management provides day to day leadership to the DDI team and direct management of project staff, working across projects and functions to ensure coordination and operational efficiency. He or she will play a key role in guiding professional development of more junior team members in a manner that mirrors our mission and core values. In addition, the Associate Director of Management will be responsible for direct project management of the Team Birth project.

Internally and externally, this person is a manager of people and process. This position requires an individual who is skilled at working consistently and collaboratively within Ariadne Lab’s matrix organization to draw in the right internal expertise at the right time to support the work of the program, e.g. Revenue and Development, Finance, Communications, Innovation, Science & Technology, Implementation, and Talent Development. This position requires some domestic and global travel and an ability to develop and maintain senior level external relationships through in-person and remote communication. In addition to partnering closely with the Program Director and Associate Program Director, the Associate Director of Management works in collaboration with the Ariadne Director of Project Management and Chief Operating Officer.

Principal Duties And Responsibilities

  • In collaboration with Program Director and Associate Program Director, spearhead the development, communication and implementation of effective programmatic growth strategies and processes.

  • Partner with the appropriate teams across Ariadne to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of DDI and are in alignment with the larger organizational structures and strategy.

  • Motivate and lead a high performing team that is delivering program goals with excellence on time, on budget, and on scope.

  • Attract, recruit and retain top talent as the team grows and provides mentorship to junior team members.

  • Represent DDI to key stakeholders, internally and externally and serve as lead relationship manager through direct contact with every key partner or investor.

  • Work with Ariadne’s Chief Operating Officer to negotiate business agreements and contracts, in tandem with the appropriate offices of our parent organizations (i.e. General Counsel, sponsored research, external relations).

  • Ensure all work is undertaken in compliance with IRB and any other necessary ethics boards in collaboration with the CMO and / or Ariadne’s Ethics Specialist.

  • Serve as technical lead on projects when appropriate and needed.

  • Help drive revenue strategy including attracting external funding by creating materials and plans to identify and pursue.

  • Model and reinforce Ariadne Lab’s values by serving as a steward of not only the Delivery Decisions Initiative, but of Ariadne Lab’s overall mission, values, and goals



  • Graduate degreerequired (e.g. MBA, MPH, MHA, MPP, PhD, MD)

  • Minimum of 5-10 years of management experience, including at least 5 years direct experience in managing multiple projects and people simultaneously.

  • Demonstrated experience helping to plan and drive organizational growth.

  • Demonstrated interest and experience in health systems innovation.

  • Domain expertise in maternal health strongly preferred.

  • Experience working effectively in a matrix structure preferred.

Skills/Abilities/Competencies Required:

  • Ability to build long term strategic plans and execute them.
  • Excellent operational skills with a demonstrated track record of delivering projects on time, on scope and on budget, preferably in a healthcare setting.
  • Demonstrated ability to steward finances and develop revenue streams.
  • Demonstrated ability to cultivate and secure confidence among investors, including individual donors and foundations.
  • Demonstrated ability to lead in a complex and often-changing environment.
  • Demonstrated ability to develop and nurture a strong, positive team culture.
  • Demonstrated ability to develop relationships and work effectively with colleagues of varying backgrounds, expertise, and professional goals.
  • Logical and rigorous thinker and problem solver, able to integrate new information rapidly, comprehend large amounts of information, draw conclusions, and clearly communicate key findings and propose solutions.
  • Excellent verbal and written communications skills, including effective design and facilitation of meeting discussions.

Characteristics of people who thrive at Ariadne are:

  • strong collaborators

  • humility about the limits of one’s own expertise and experience

  • intellectual curiosity

  • agility

  • self-discipline

  • attention to detail

  • willingness to roll up sleeves to get the job done

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.