Associate Director of Disability Services

Bristol Community College   •  

Fall River, MA

Industry: Education


5 - 7 years

Posted 35 days ago

Job Description:


The Associate Director of Disability Services provides leadership and administrative direction to the college's student disability services. The Associate Director works with all units within the college community to develop, implement, and evaluate all disability programs and services and ensures access and compliance for students with disabilities at Bristol Community College. The Associate Director provides supervision for assigned professional staff and clerical employees across multiple campus locations, ensures a welcoming environment through a strong focus on positive customer service, and fosters a campus climate of accessibility and advocacy for students with disabilities. Finally, the Associate Director works collaboratively across the College to ensure accessibility and compliance, shared governance, transparency, and assessment practices while helping to move the College towards comprehensive, innovative solutions to meet its evolving needs.

SUPERVISION RECEIVED: Reports to the Director of Advising.

SUPERVISION EXERCISED: Oversees all area and office staff as assigned by the Director of Advising.


  • Lead the development and application of academic strategies and accommodations to successfully integrate students with disabilities into the college environment.
  • Educate and train faculty and staff on disability awareness, legal requirements, and curriculum/assessment issues impacting students with disabilities, and serve as a resource to ensure the necessary deliberative and interactive process.
  • Ensure compliance with state and federal laws governing support for students with disabilities.
  • Interpret disability documentation, psychological evaluations, diagnostic reports, technical reports, and educational reports and determine appropriate accommodations and related services.
  • Work closely with the College's ADA/504 Compliance Officer in accessibility and disability awareness.
  • Set high expectations for positive student and family interactions, including for students from diverse multicultural backgrounds with unique physical and learning abilities, leading to high satisfaction and learning.
  • Foster a campus climate of accessibility and advocacy for students with disabilities.
  • Build, administer, and evaluate the disability services budget. Work closely with the Student Services and Enrollment Management leadership to develop annual budget proposals.
  • Provide timely reports and analysis to college leadership, including the President's Leadership Team, Student Services and Enrollment Management, Academic Affairs, and Institutional Research.
  • Oversee grant development for Disability Services including review and submission of new proposals as well as reports for existing state and federal grants.
  • Supervise and lead all disability student services programs, including Assistive Technology, Deaf Services and Specialized Testing.
  • Conduct regular performance evaluations to ensure compliance, continuous improvement and identification of potential opportunities for growth. Work closely with Human Resources to create talent development plans and implement appropriate performance improvement plans.
  • Promote a positive and inclusive work environment that supports the professional growth of staff while fostering a commitment to both service excellence and student learning and development.
  • Work collaboratively with college leadership to recommend and implement tactics that ensure achievement of prescribed retention goals.
  • Participate in a variety of college-wide activities to communicate information on retention, transition to college, and recruitment efforts and results.
  • Lead Disability Concerns Committee.
  • Maintain an active advising caseload of students with disabilities, as prescribed by the Advising department.
  • Participate in local, state, and national trainings, conferences and conventions as budget allows.
  • Liaise with local, regional and national agencies to maximize opportunities for students with disabilities at the College and ensure compliance with legislative mandates.
  • Maintain current professional knowledge of the provision of disability services and best practices in retention.
  • Other related duties as assigned.



  • Master's degree in Rehabilitation Counseling, Special Education, Deaf Education, Higher Education Counseling or related field.
  • Comprehensive understanding of legislative mandates, including Section 504 of the Rehabilitation Act and the Americans with Disabilities Act, and other legislation related to the sharing of student information.
  • Three years of progressive experience in the design, implementation and evaluation of support services and/or student leadership programs that include students with disabilities.
  • Five years with a varied student population, including students with learning and physical challenges, students who are deaf and hard of hearing, students with visual disabilities, and students with psychological disabilities.
  • Understanding and application of principles of universal design (UD) in the academic and physical environment.
  • Proven ability to work with a diverse staff and student body; strong oral and written communication skills; and demonstrated commitment to access to higher education and diversity.


  • Administrative disability services experience in a community college setting.
  • Experience working with technology, such as student information and data management systems.
  • Ability to speak a language in addition to English.