The Associate Director, Finance & Operations will collaborate closely with account leads and Finance to review and drive operational effectiveness, billability and utilization allowing account teams to focus on what they do best – serving clients. The right candidate will be an innovative and experienced analytical resourcing professional with strong financial acumen, excellent communication skills and the ability to manage and work across a matrix structure. The successful candidate will be tech-savvy and systems-oriented with prior experience navigating and automating data systems to achieve more efficient real-time insights, replacing manual processes wherever possible. The candidate must understand how public relations or consulting businesses use people data as a core asset and be able to identify opportunities to leverage existing data to inform operational and strategic staffing decisions to drive business efficiencies and profitability. This is a unique opportunity to evolve and mature these pivotal functions in a dynamic, fast-growing global agency with over 1,500 employees! All W2O employees are working remote for the rest of 2020; once the offices re-open, this position can work in our New York City office or Florham Park, NJ office. Responsibilities Include: Own and drive operational effectiveness of our processes related to resourcing, budgeting and forecasting for our Analytics and Paid Media team.
Act as the business partner to leaders in optimizing staffing efficiencies, developing Resourcing processes and structures.
Partner closely with internal business stakeholders to ensure appropriate staffing to enable a best-teams model for optimal performance and drive department profitability.
Work with client finance to track and forecast shared revenue and to report on department profitability.
Own all freelancer agreements and resourcing for these pillars to bolster FTE staff as needed.
Have a vision for the efficiency of the department and help build a team to bring it to life.
Minimum Requirements: 5+ years of experience in a Resourcing or Client Finance role within an Advertising/PR agency or consulting environment, with proven ability to help build and scale teams.
Critical thinking skills and strong financial acumen is a must to succeed in this role.
Extensive experience working in rapid-growth companies or agencies.
Understanding of healthcare specific regulations in relation to timelines, budget, and legal considerations.
Impeccable organizational and program management skills.
Excellent communication skills.
Background in PR and integrated team resourcing a must; Program Management and Operations preferred.
Entrepreneurial spirit, ability to thrive in uncertainty and ambiguity.
W2O Group is a holding company based in San Francisco, California that provides marketing services through its subsidiaries. It was founded by Jim Weiss in 2001 and originally named WeissComm Partners.