Associate Director, Contract Cost and Technical Management

United Technologies   •  

East Hartford, CT

Industry: Transportation


8 - 10 years

Posted 38 days ago

Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.

At Pratt & Whitney, you will be part of an evolving, globally diverse company that's moving fast to craft the future of aviation. Customers all over the world depend on our technology and the people behind it. Along with the team you'll help answer today's challenges in powered flight while crafting and supporting tomorrow's solutions.

Pratt & Whitney, a recognized leading producer of the world's most powerful jet engines, is looking for dedicated individuals to support our organization. If you seek to work in a fast paced environment and possess the motivation to convert new ideas into practice, this may be the opportunity you've been looking for.

Inclusion Powers Innovation:

We unlock our employees' full potential through a versatile and engaging culture that values everybody's opinion, driving innovation. The goal of our diversity strategy is to build a workforce and environment where every employee has value, so innovation and creativity thrive and to ensure that all employees are engaged and empowered.

A rare opportunity exists to join us in the role of Associate Director, Contract Cost and Technical Management in our East Hartford, CT Campus.

As a key member of the Engine Service management team, the Associate Director, Contract Cost and Technical Management provides leadership to a diverse group of engineers responsible for developing and enhancing current maintenance strategies for Pratt & Whitney (PW4000), Engine Alliance (GP7000), and International Aero Engines (IAE) products (V2500). These strategies ensure that Pratt & Whitney is able to meet both customer contractual commitments and commercial business objectives.

Responsibilities / Accountabilities:

  • Deliver a differentiated customer experience.
  • Integrate our expertise and technologies to develop and evolve end-to-end predictive capabilities, offer a planned operating environment, maximize time-on-wing, operational availability.
  • Drive improved enterprise performance, capability and responsiveness through cradle-to-grave aftermarket engine services.
  • Supervise and build a growing team of engineers developing maintenance and work scope strategies for Pratt & Whitney and IAE gas turbine engines maintained under long-term aftermarket service offerings.
  • Establish and communicate gas turbine engine shop visit requirements to key internal and external partners.
  • Coordinate with a global network of engine maintenance, repair and overhaul (MRO) centers to effectively implement works cope specifications, configuration requirements and specific shop maintenance instructions.
  • Partner with the Fleet Programs function and fleet contract managers to ensure commercial airline customer engines are maintained in a cost effective and reliable manner.
  • Interact with commercial airline customers to facilitate communication and understanding of maintenance strategies and intervals.
  • Liaise with Pratt & Whitney's Engineering organization and Commercial Engines Programs office to develop and implement gas turbine engine shop visit cost reduction initiatives.
  • Oversee interaction among fleet technical managers, the Engineering organization and the Commercial Engines Programs office to identify known or emerging technical risks.
  • You are a proven strategic thinker capable of developing short and long-term plans to meet customer expectations, achieve commercial strategy and business objectives.
  • Lead the assessment and mitigation of technical risks, service disruptions including invoice deconstruction, trending findings review, and Service Bulletin and business impact evaluation.
  • Provide shop visit technical support to limit unnecessary work scope expansion.
  • Achieve financial targets for shop visit cost through real-time management of findings and taking action to mitigate.
  • Partner with shops to identify cost reduction opportunities.
  • Validated ability to deliver cost-efficient services
  • Evaluate hardware teardown conditions, shop visit reports, test cell performance results and conducting post shop visit after action reviews to identify maintenance improvements.
  • You are a US Citizen due to government contracts.


  • Bachelor's degree in an engineering discipline required; directly relating to the aerospace aftermarket is strongly preferred.


Basic Qualifications

  • Minimum 8 years of experience including demonstrated expertise in gas turbine overhaul processes including engine hardware, assembly, operation and testing.
  • A minimum of 8 years of power plant, project, test and/or analytical engineering experience is also a requirement.
  • At least 5 years of direct supervision leading several groups or teams.

Preferred Qualifications:

  • Demonstrated ability to influence and lead cross-functional alignment; adept in navigating complexity in a fast-paced work environment.
  • Proven employee empowerment and talent development capability.
  • Ability communicating technical information to non-technical audiences.
  • Self-motivated, independent, organized, can-do, highly responsive, flexible and adaptive in working across multiple function and organizational levels.
  • Excellent verbal and written communication skills.