Associate Director Commercial Training and Development Woodcliff Lake


Hillsdale, NJ

Industry: Pharmaceuticals & Biotech


8 - 10 years

Posted 5 days ago

  by    Richard Snowden


Our client is a world leader with a rich history of innovation and leadership. Publicly traded on world stock exchanges and founded over 70 years ago, the company offers products that address multiple therapeutic area including oncology, neurology, gastroenterology, metabolics, immunology and more.

The Associate Director, Product Training Development is responsible for strategically aligning training strategies and content to support the client's organizational goals. Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Sales Force through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen and application of Challenger.

He/she serves as the lead point-person and training subject matter expert with the assigned secondary customers (Brand & Marketing Teams). Serves as training representative on the commercial brand teams and coordinates brand/customer training strategies and needs. Serves as training liaison for training and sales with the assigned secondary customer and is responsible for managing training communications between the secondary customer, sales training teams, and the field sales forces. Assumes a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives.

Essential Functions

1. Product Training Development: Partner with stakeholders to develop and maintain product & brand related sales training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders. Develop continuous learning tools, e-learning, Advanced Training and Experiential training as well as assessment programs to support all sales training programs and that are aligned to a brand and stakeholder needs. Responsible for managing the development, implementation, and evaluation of such programs. Ensure projects and materials are evaluated against and meet good training and adult learning principals and ensure all projects and materials have been through the correct regulatory review process before being delivered to field sales forces.

Participates and advises during Market Research, Ad Boards, Task Force, Commercial Brand Teams and Marketing Staff meetings to consult on the development of the client's promoted products and to develop appropriate training tools that meet the needs of the assigned customer and are applicable and meet the needs of our field sales forces and are aligned with Challenger.

Support secondary customer by developing training tools, workshops, presentations and brand content in for all Brand outreach initiatives and for all Product Launch, Sales, and POA Meetings. Take the lead in "Train-the-Trainer" programs when rolling out assigned customers training programs and materials to field sales management teams at pre-POA meetings and support as required field POA meetings.

Responsibilities Interaction & Collaboration level: Requires interaction with manager and director level in sales and marketing on daily to weekly basis.

2. Vendor Management: Interviews, evaluates, and selects vendors for capabilities appropriate to the development of materials to meet the needs of learning and marketing initiatives. Manage vendors and projects to meet project goals and to optimize timing and budgetary requirements.

Responsibilities Interaction & Collaboration level: Requires interaction with vendors and key senior stakeholders at Sr manager and director level in sales, sales training, and marketing on daily to weekly basis .

3. Special Projects and Other Departmental Support: Supporting any training projects and other department initiatives, to include Senior Management Special Projects, Corporate Task Forces, Large Cross Functional Training Projects (e.g. Product Launches, New Hire Classes, Home Office Training, etc…)

Responsibilities Interaction & Collaboration level: Requires interaction with key senior stakeholders at director level and above cross functionally on a weekly/bi-weekly basis.


• Minimum of a Bachelor's degree, preferable in a life science field or adult learning.

• 8+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.

• 4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system.

• 3+ years of vendor management experience.

• Strong understanding of adult learning principles, including virtual training design and delivery.

• Excellent written and verbal communication skills.

• Demonstrated leadership ability within the Commercial Training team.

• Strong interpersonal and collaboration skills in order to interface effectively with various cross-functional groups.

• Strong platform style – ability to make large group presentations at regional and national meetings.

• Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.

• Must have demonstrated the development of new and creative solutions to a variety of challenging problems.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint,)Adobe Acrobat, Webex and Adobe Connect.

• Must possess the skills and ability to assimilate information to create workshop designs.

• Travel up to 30% of the time.

• Oncology experiencerequired.

• Preferred: Previous experience with Challenger

$170K - $180K