Job Description

INTOUCH GROUP is a full-service network, providing a diverse suite of capabilities for our clients, including creative services, media buying, enterprise solutions and data analytics.

At Intouch, we offer innovative solutions to life science companies that want to connect with consumers, healthcare professionals and payers. We get fired up when people talk about getting—and staying—healthy. That's where we find our inspiration: in the very human experiences of patients, doctors and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.

The Intouch affiliates within the Intouch Group network include: Intouch Solutions, Intouch Proto, Intouch Seven, Intouch International, Intouch B2D, Intouch Media and Intouch Analytics.

Role Description:

The Associate Director's primary role is in a strategic consulting capacity: facilitating conversations with cross-functional internal teams to gain understanding of model approach, defined process, owned responsibilities and adherence expectations. Business Transformation (BT) Associate Directors are well versed in all delivery processes for technology and strategy projects.

Leadership Responsibilities:
Ensure process, procedure and roles + responsibilities understanding across all portfolio teams
Support process adherence and actively manage resistance
Monitor consistent successes/challenges and propose opportunities for process and standards improvement to Director of Business Transformation
Maintain collaboration, clarity and transparency to guide stakeholders against targets
Manage and prioritize workload

Leadership Skills:
Ability to form strategic partnerships with stakeholders
Strong mentor/coach/consultant
Ability to hold crucial conversations
Escalation management
Lead through change
Highly reliable
Highly diplomatic and impartial
Prioritize people ahead of process and technology
Flawless public speaking and presentation skills
Problem solving
Delegation skills
Emotional intelligence
Flexible

Business Transformation:
Bachelor's degree required
7+ years of experience
Knowledge of how to consult on process understanding for both technical and strategic processes
Capability to facilitate trainings, workshops and retrospectives related to BT-owned initiatives
Ability to collect and analyze data, both qualitative and quantitative, to inform recommendations
Ability to execute internal audits to report process compliance at a project, brand and portfolio level
Strong knowledge and understanding of waterfall SDLC and agile models
Ability to recognize interdependencies and inefficiencies between processes and to propose solutions
Capability to manage stakeholders appropriately
Expertise in managing conflicting priorities
#LI-BH1

We are proud to be an equal opportunity employer.

Valid through: 4/14/2021

About Intouch Group

Intouch Holdings PCL; formerly Shin Corporation) is a Thai holding company which focuses on telecommunication industry. It is the parent company of Advanced Info Service, the largest mobile phone operator in Thailand, and Thaicom, Thailand's satellite operator. It is listed in the Stock Exchange of Thailand and is part of SET50 index. The company was founded as "Shinawatra Computer Service and Investment" by Thaksin Shinawatra, who later became the Prime Minister of Thailand. The sale of Shinawatra family's stake in Shin Corporation to Singapore's Temasek Holdings in 2006 sparked controversy, which intensified the anti-Thaksin movement. Shin Corporation rebranded itself to Intouch in 2011, including its new stock symbol, but did not officially change its registered name until March 2014.

Total Jobs:

Total Experts:

Average Pay:

$135,000

Total value of jobs:

$7,560,000

% Masters:

25%

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* Ladders Estimates