Associate Director, Business Relationship Manager

United Technologies   •  

Chula Vista, CA

Industry: Transportation


8 - 10 years

Posted 41 days ago

Primary Responsibilities:

  • Understand moderately complex business unit functions, UTC Aerospace System’s customer needs and strategic business direction in an effort to identify opportunities for technology innovation
  • Influence strategic DT portfolio (AOP & SFP) in support of overall business strategy
  • Leads prioritization of BU demand for DT based on organization(s) needs/strategy
  • Understands change impacts and resistance, and formulates strategies with key stakeholders to address impacts and build commitment
  • Supports value of change management to sponsors and encourages cascading levels of change leadership
  • Recognize and minimize business value lost during project/program execution
  • Manage and support established governance processes to ensure demand for DT is recognized, vetted for approval and prioritized by business unit
  • Manages and shapes demand of assigned business area
  • Execution oversight of business unit DT initiatives to ensure business value and objectives are achieved
  • Develop the business case for capability requests and ensures project delivers intended value
  • Provides frequent communication with business unit and DT on respective portfolio, including business unit priorities, business specific DT issues and value harvesting of DT investments
  • Collaborate with other BRM's, business unit and DT senior/middle management to ensure corporate, business unit and DT objectives are aligned and being met
  • Influences business outcomes through communication, negotiation, managing conflict and building alliances to achieve desired results
  • Manage internal business stakeholder expectations with respect to DT services, identify gaps between business partner needs and DT capabilities; work to find innovative solutions that meet business objectives or create new business opportunities through the creative use of technology
  • Communicate and encourage business stakeholders about the potential use of technologies that bring additional value to the business units
  • Identify and share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units
  • Partner with Service Owners to ensure resolution of escalated DT issues
  • Converge business and DT strategies
  • Viewed by business partners and DT as a consultant/liaison and performance is typically measured by on-time delivery of agreed upon solutions within cost and stated value.
  • BRM is the primary owner of establishing, enhancing and maintaining strategic relationships with appropriate levels of executive and other key business partners and DT stakeholders

Basic Qualifications:

  • 7-10 years of relevant experience


  • Minimum Bachelor’s degree in related discipline required


Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


  • Background check and drug screen required (every external new hire in the U.S.)
  • Drug Screens for re-hires only performed for previous employees who have been gone from the company for more than 1 year.