Associate Account Director, Oncology

W2O Group   •  

Philadelphia, PA

Industry: Professional, Scientific & Technical Services

  •  

5 - 7 years

Posted 38 days ago

Recently named Best Place to Work by MM&M, The Holmes Report, PR News, PRWeek, and AdAge, W2O is an integrated marketing and communications firm powered by analytics and specializing in healthcare. The Associate Account Director leads broad-based, complex workstreams, is critical to the smooth running of Accounts, a credible adviser and has very strong marketing communications experience.

The Associate Account Director has mastered communications project management and has a strong POV on the health care and digital health market. They confidently lead client projects and internal teams, encouraging smart, effective and integrated solutions. They always deliver results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong relationships with clients.

JOB RESPONSIBILITIES

Operations

  • Manages internal teams to ensure technical and operational excellence in all executions
  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk
  • Escalates problems and risks appropriately using sound judgement and technical knowledge
  • Collaborates with colleagues and peers throughout the business to identify opportunities to streamline, elevate and innovate our tactical processes

Mentoring

  • Trains junior staff on W2O processes, account management responsibilities and the healthcare / digital landscape
  • Understands cross-functional capabilities and motivates cross-functional teamwork
  • Motivates teams through engaging and active management and career development practices
  • Sets clear performance objectives and utilizes all management tools to communicate alignment and performance measures
  • Embodies and incorporates W2O Core Values

Client Relationship

  • Through your stewardship of client budgets and internal resources you have become a trusted partner for your client, ensuring all campaigns are perfectly executed
  • Thoroughly understands and communicates clients' expectations internally to ensure staffing resources and performance expectations are met
  • Maintains ongoing, effective communications with client peers to ensure there are no surprises and W2O's work is meeting all expectations
  • Contributes to overall client financial management and establishes and meets internal client and project revenue targets
  • Participates in quarterly and annual strategic communications planning and business analysis
  • Manages multiple client projects of varying sizes in a fast-paced environment

Strategy

  • Collaborates with client peers to drive solutions that respond to business and communications challenges
  • Develops a thorough understanding of W2O's capabilities and demonstrates a passion for healthcare, digital and communications to help spot opportunities for the client to achieve greater success
  • Works closely with the client and internal teams to identify organic growth opportunities
  • Successfully creates drafts of decks for programs, media strategies, POVs, etc. for review and input from senior team members

New Business

  • Looks for ways to identify, develop and grow integrated business (social media/digital, content)

REQUIRED SKILLS AND QUALIFICATIONS

  • Bachelor's degree in communications, marketing or a related field or equivalent experience is required
  • A minimum of 6 years of experience in a professional environment within the public relations, communications, and / or advertising industries
  • Must have healthcare PR experience; integrated experience preferred
  • Thorough understanding of the ever-changing digital landscape
  • Exceptional project management skills; demonstrated ability to work under pressure to meet deadlines, prioritize and manage detailed budgets
  • Excellent business communication skills
  • Informal/formal presentation and writing skills; including presenting to clients
  • Skilled in data communication
  • Can explain complex technical terms, clinical trials, and studies pertaining to the brand
  • Able to develop final documents and presentations and guide strategy for junior staff
  • Able to communicate critical information to management and the client
  • Proven ability to develop and maintain strong and productive client relationships
  • Able to develop solutions to client needs and problems:
  • Collaborates with internal partners to strategize ideas
  • Researches the market to identify trends and data to support ideas
  • Understands program objectives and strategies
  • Ability to direct and synthesize research for new business
  • Have a professional presence, perform with a sense of urgency and with a profound client service orientation
  • High energy, able to effectively operate in fast-paced, growing and evolving environment