Assoc. Director of Nursing
Less than 5 years experience • Business Services
The Associate Director of Nursing oversees the provision of paramedical, specialized home care training and health education services for the organization’s home care services departments in the Bay Area.
This position will be part of the organization’s management team and will play a critical role in the development of service delivery and quality. Successful candidates will have nursing field experience (preferably in a community based setting and/or with seniors and people with disabilities) and have a desire to train and develop licensed and non-licensed staff providing direct care to clients.
Essential Job Functions
- Identify, develop and implement best practices for paramedical and complex personal care services, guaranteeing a client-centered approach to service delivery, including enhancing staff’s understanding and skills to work with the client population
- Implement the training for, and monitor the quality of, all HCPs providing paramedical and complex personal care services, recommending, developing and implementing policies, procedures and protocols
- Develop and implement training for licensed providers in need of CEUs; serve as advisor to training department
- Supervise and train the Nurse Case Managers (LVN) and the Specialized Training Coordinators, providing back up during absences
- Evaluate efficiency and effectiveness of service delivery to clients with complex medical and behavioral health issues that present as barriers to care, making recommendations on staffing needs, skills requirements and other program enhancements
- Aid Client Services Managers in appropriately matching HCPs to clients
- Review clients’ in-home health assessments, identifying psychosocial, physical, and environmental needs, ensuring they align with our paramedical orders from the county
- Identify, educate and recommend solutions to potential safety hazards in clients’ homes
- Serve as primary health education resource, providing trainings and participating in care coordination and other meetings with both internal and external parties
Compliance and Administration
· Assist Program Directors in establishing standards to ensure home care services are provided in compliance with all contractual, legal and regulatory requirements
· Formulate reports and make recommendations to ensure overall program effectiveness
· Implement quality assurance measures to maintain high standards of care
· In cooperation with Service Delivery Managers, ensure contracted hours authorized by the county and requested by clients are scheduled and served
· Actively incorporate the ethical standards of the American Nursing Association in all aspects of your work
· Comply with Welfare & Institutions Code (W&I) section 15630(a) California Law (Mandated Reporter)
· Maintain client forms in an efficient manner in accordance with state and federal regulations
· Performs all other reasonably related responsibilities as assigned.
Knowledge, Skills, and Abilities
- Strong skills in nursing, rehabilitation and case management of seniors and people with disabilities, in addition to understanding of normal aging, health and psychosocial needs including family systems, substance abuse, dementia, personality disorders, and other complex needs
- Proven performance management skills in coaching, and holding employees accountable
- Takes initiative and has the ability to think independently as well as work in a team
- Ability to critically analyze, address and solve complex problems; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Proven ability to develop and implement effective systems
- Strong written and verbal communication skills to engage, train and inspire
- Sophisticated user of computer software and a quick learner of proprietary software
- Able to work under pressure, to prioritize, problem-solve and meet deadlines
- Strong knowledge of Medicare, Medi-Cal, and other entitlement programs
- Bilingual in Spanish, Cantonese, Tagalog or Russian preferred
Education and Experience
Bachelor of Science degree in nursing preferred; must be a Registered Nurse (with education in public health, health education, health administration, gerontology, or equivalent), valid current license to practice nursing in the State of California and current CPR and First Aid certificate required. Three years’ experience, two of which are in public health, community social service or home health agency performing case assessments, intervention and developing care plans required. Two years’ experience supervising or managing a work unit. Experience in a nonprofit and working with the elderly and disabled communities desirable.
This position is partially sedentary, working at a desk in a temperature controlled office, in modular office space or an individual office. The noise level in the work environment is usually moderate. Frequent Travel: must be able to travel on foot, via public transportation or personal vehicle to all parts of San Francisco and San Mateo occasionally for performance of job duties. May occasionally be exposed to outside weather conditions while traveling to clients. Some exposure to physical risk. Frequent exposure to client apartments, rooms, homes and other venues so that services can be provided. May include contact with clients with mental health and/or personal hygiene issues.