Assistant IT Manager

Less than 5 years experience  •  Security Services

Salary depends on experience
Posted on 11/17/17
Houston, TX
Less than 5 years experience
Security Services
Salary depends on experience
Posted on 11/17/17

Managing, directing and assisting activities of the Federal Law Enforcement Client’s Information Systems; administering and maintaining the computer network, telecommunication system(s) and overall technology efforts; coordinating work with the IT Manager, Deputy Director and Director; ensuring that all laws, rules, regulations and policies are enforced.

Essential Functions and Responsibilities:

  • Establishes strategic and operational, short-term and long-term Information Technology plans, priorities and strategies; identifies improvement opportunities; recommends plans, policies and procedures, and implements recommendations.
  • Maintains and improves computer and telecommunication system security and controls, including data, data integrity, network security and related hardware and software.
  • Ensures maintenance of service standards and levels relating to computers, telecommunications and related equipment; reviews effectiveness of activities, programs, and operations, and provides recommendations for improved or new services.
  • Assists staff and/or contracted personnel in daily operation and maintenance of the computer and telecommunication systems; supervises and/or assists in with special projects and studies related to the activities of the department.
  • Coordinates the purchase of new or revised data processing, network, and telecommunications hardware and software; prepares and evaluates bid proposals and specifications; manages contracts for hardware and software maintenance and support.
  • Prepares invoices and purchase orders, develops policies, and establishes departmental goals and objectives.
  • Maintains appropriate records and files, including but not limited to inventories of major computer and telecommunication equipment.
  • Assists Federal, state and local law enforcement agency representatives to maintain and integrate computer network equipment associated with the client.

Minimum Qualifications and Skills:

  • Comprehensive knowledge of contemporary information systems technology.
  • Comprehensive knowledge of the principles and practices of administration and management
  • Comprehensive knowledge of the principles and practices of budget development and program management
  • Thorough knowledge of computer hardware, software, operating systems, networking and telecommunication and related equipment including technical knowledge of Microsoft Product and licensing guidelines
  • Knowledge of the organizations, functions, policies, and administrative procedures of local government; ability to plan, organize, and direct a variety of comprehensive information system activities
  • Ability to develop comprehensive plans to satisfy future needs for departmental services
  • Ability to communicate complex ideas both orally and in writing
  • Ability to supervise, evaluate, and train assigned staff
  • Ability to prepare and present detailed reports
  • Ability to establish and maintain effective working relationships with associates
  • Working knowledge of 28 CFR Part 23 compliance requirements
  • Extensive knowledge of CJIS Security policies and protocols.
  • Must have the ability to obtain and maintain a Secret security clearance.

Preferred Qualifications:

  • Minimum of Bachelor’s degree and 3 years of relevant experience or a combination of education, experience, and training that would produce the required knowledge and abilities may be considered
  • Experience with or ability to use:
  • Microsoft Server 2012, Dell PowerEdge fileservers, Exchange Server 2010, Cisco routers, Cisco switches and Cisco ASA5500 firewalls supporting VPN tunnels, Vlans and secure WAN connections.
  • Experience with Dell AppAssure server backup and recovery software is desirable.


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