Area Vice President

Less than 5 years experience  •  Accounting, Finance & Insurance

Salary depends on experience
Posted on 09/03/18
Orange, CA
Less than 5 years experience
Accounting, Finance & Insurance
Salary depends on experience
Posted on 09/03/18

Job Details

Description

Responsible for the overall satisfaction of the customer experience, the overall operational and technical functions with assigned office(s) with up to 300 plus full-time / part-time associates (subject to change), possibly including an office that has a Branch Manager or Supervisor resident; ensure compliance with company best practice standards; ensure consistent delivery of CorVel’s quality services; responsible for the staffing and training needs of the office(s), profit margins, long-term growth and budget preparation on an annual basis.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Responsible for the overall operational performance of assigned office(s)/locations, including but not limited to: recruiting, hiring, associate performance, quality of service provided, customer satisfaction and results.
  • Set branch / branches objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements.
  • Monitor and improve efficiency of office operations
  • Assist with sales calls and service expansion on potential and existing customer(s)
  • Responsible for management and dashboard reports
  • Evaluate and recommend continuing professional education of office personnel
  • Ensure adherence to company policies
  • Lead by example – provide support, guidance, leadership, and motivation to promote maximum performance and protect operations by keeping sensitive information confidential
  • Function as an exemplary local corporate neighbor/partner
  • Requires regular and consistent attendance.
  • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (“IIPP”).
  • Must be able to travel overnight to attend meetings.
  • Additional duties as required

KNOWLEDGE & SKILLS:

  • Ability to write and speak clearly, easily communicating complex ideas across multiple platforms.
  • Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
  • Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation.
  • Excellent leadership, management and motivational skills and ability to coach team members to maximum performance
  • Effective quantitative, analytical and interpretive skills
  • Strong knowledge of job-related functions of subordinates
  • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
  • Ability to work independently, as well as in a team environment
  • Strong interpersonal, time management, organizational and analytical skills.
  • Great attention to detail and results focused

 

EDUCATION/EXPERIENCE:

  • Bachelor’s degree or equivalent.
  • Licenses as required
  • 3 years supervisory experience required
  • Professional certification(s) related to workers’ compensation or managed care organization would be advantageous
  • Management experience in local territory preferred

SOUTH01130

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