$80K — $100K *
Position will oversee Outpatient clinics in our Greenville and Atlanta markets
Licensed Physical or Occupational Therapist preferred
Make Lives Better Including Your Own.
The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
May be responsible for the managing of the Healthcare Services Manager (HSM), Hospice Director of Clinical Services (DCS), Home Health Director of Clinical Services, and BHS sales associates. Creates an exceptional Brookdale Healthcare Services customer experience ensuring quality patient care through timely scheduling and delivery, with prompt follow up of care needs. Maintains the objectives, goals, and philosophy of healthcare delivery in conjunction with the Brookdale Healthcare Services mission and cornerstones. Partners with the HSM, Hospice DCS, and/or the Home Health DCS to monitor efficiency levels within operations, assuring prudent financial resource utilization, and provides staff education and training. Ensures efficient and effective communication among all customers, community leadership, and interdisciplinary Brookdale Healthcare Services associates.
Leads the Brookdale Healthcare Services leadership team to ensure consistent service delivery of the Brookdale Healthcare Services continuum of highest quality care for the patient and family.
Actively involved in the annual operating budget, including the monitoring of network census, payroll, staffing and capital forecasts in partnership with the District Director of Operations (DDO). Monitors and assesses compliance with financial forecasts, productivity and goal achievement. Assures that resident services reflect the highest quality in conformance with federal and state law and company standards.
Evaluates, monitors, and enhances public relations efforts at each community.
Is responsible for the preparation and completion of the survey process for state survey and licensing.
Assures that all service lines conform to qualitative and quantitative operating standards.
Directly supervises and evaluates performance of the BHS leadership team. Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth.
Serves as an educational resource to the community regarding healthcare services. Coordinates available resources for staff and families. Markets Brookdale Healthcare Services to any appropriate audience.
Primarily responsible for the hiring and on-boarding process of the BHS leadership team and is actively involved in the interview process for field level clinicians.
Participates in the continuous quality improvement program as required. Supports effective continuous quality improvement and Outcome Based Quality Improvement (OBQI) in specific networks.
Monitors and directs effective utilization for Brookdale Healthcare Services documentation standards and expectations.
Proficient in analyzing Key Performance Indicators and problem solving to ensure quality patient care and outcomes.
Reports on trends and activities using defined reporting processes and assists with action plans to correct, improve, or advance the identified trends and activities.
Works in conjunction with local Rehab Agency sites, Brookdale Home Health and Brookdale Hospice agencies to ensure appropriate utilization, regulatory compliance, and clinical outcomes for patients.
Maintains current knowledge of legislative, community, and payment regulations that affect agency goals and performance.
Adheres to established confidentiality standards and ensures standards are maintained by all associates.
Ensures compliance with all Infection Control, Universal Precautions, and OSHA standards for healthcare professionals.
Ensure agencies maintain a safe and clean work area and adhere to community and corporate safety standards.
Meets consistently with the BHS leadership team for the purpose of monitoring the customer service experience, quality of care delivery, facilitating program growth, and developing leadership skills.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Bachelor's Degree in Healthcare, Gerontology, Business or related field preferred. Minimum of three years healthcare leadership experiencerequired with two years of multi-site supervisory experience.
Certifications, Licenses, and Other Special Requirements
Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Ability to work some
evenings/weekends and travel frequently by air or car.
Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree
of analytical ability using sound judgment acquired through significant experience to solve complex and varied
problems that could result in substantial loss of reputation.
Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields. Manages at
least one function with full responsibility for results. High degree of accuracy in all assignments, ability to work
independently, and manage time effectively. Must understand the older adult market. High degree of initiative and creativity, good judgment, excellent oral and written communication skills, and the ability to motivate. Ability to operate personal computers and related software.
Physical Demands and Working Conditions
Brookdale is an equal opportunity employer and a drug-free workplace.
Valid through: 12/17/2020