The ICG technology is organized into Markets and Securities Services (MSST), Treasury and Trade Solutions (TTS), Citi Private Bank (CPB) and Information Services Group (ISG). Working in a highly dynamic and collaborative team, we are seeking an application support senior specialist to support all ICG applications.
- Managing, maintaining and supporting applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
- To develop, maintain and enhance monitoring solutions, which will require scripting knowledge to create advanced monitoring solutions.
- To monitor and maintain platform stability during all business hours.
- Manage the relationship with development and infrastructure teams.
- Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
- Develop and maintain technical support docume