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Applications Support Sr. Analyst in Irving, TX

Citigroup Inc

Irving, TX 75038
7w ago


Technical Support


Not Specified

Job Description

The ICG technology is organized into Markets and Securities Services (MSST), Treasury and Trade Solutions (TTS), Citi Private Bank (CPB) and Information Services Group (ISG). Working in a highly dynamic and collaborative team, we are seeking an application support senior specialist to support all ICG applications.

Key Responsibilities:

  • Managing, maintaining and supporting applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
  • To develop, maintain and enhance monitoring solutions, which will require scripting knowledge to create advanced monitoring solutions.
  • To monitor and maintain platform stability during all business hours.
  • Manage the relationship with development and infrastructure teams.
  • Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
  • Develop and maintain technical support docume
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Valid through: 2020-2-21

About Citigroup

Citigroup Inc. or Citi is an American multinational investment banking and financial services corporation headquartered in Manhattan, New York City. Citigroup was formed from one of the worlds largest mergers in history by combining the banking giant Citicorp and financial conglomerate Travelers Group in October 1998. As of January 2015, it is the third largest bank holding company in the US by assets. Its largest shareholders include funds from the Middle East and Singapore. At its height until the global financial crisis of 2008, Citigroup was the largest company and bank in the world as measured by total assets, with 357,000 employees. In 2007, Citigroup was one of the primary dealers in US Treasury securities. Citigroup had the worlds largest financial services network, spanning 140 countries with approximately 16,000 offices worldwide. It holds over 200 million customer accounts in more than 140 countries. As of 2016, Citigroup is one of the Big Four banks in the United States, alongside JPMorgan Chase, Bank of America, and Wells Fargo.
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