Applications Support Engineer

Waters   •  

New Castle, DE

Industry: Healthcare IT

  •  

Less than 5 years

Posted 373 days ago

TA Instruments Applications Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA’s product lines. As an Applications Engineer you’ll join a team of specialists that are committed to ensuring TA’s world-renowned support for our customers who utilize our scientific instrumentation. In this role, you’ll have the opportunity to work with multiple disciplines including; Sales, Service, Product Management, and Engineering supporting our customers both pre- and post-sale. Whether you are running samples, teaching training courses, giving technical seminars, or doing other tasks to support our worldwide business you’ll find new and exciting challenges daily.

Responsibilities

  • Provide applications support for pre and post sales activities for the Microcalorimetry product line.
  • Provide technical support for sales representatives
  • Give technical presentations during sales calls with the sales representatives
  • Perform instrument demonstrations at customer sites and TA Instruments applications laboratories
  • Run customer samples and generate technical reports in an effort to close sales as well as contract test services
  • Provide post sales training in the form of hands-on sessions, lectures, applications notes and recorded videos
  • Will be required to interact frequently with the TA Instruments - Lindon, UT facility. The Lindon location is the core manufacturing and engineering site for the microcalorimetry product line.

Qualifications

  • Minimum of a 4-yeardegree in the field of Biophysical Chemistry or Protein Chemistry. Ph.D. is preferred. 
  • Minimum of 3-4 years of relevant analytical experience in industry or academia.
  • Has a clear understanding of the science of Microcalorimetry with experience in Isothermal titration calorimetry (ITC), Differential scanning calorimetry (DSC) and Isothermal calorimetry. A working knowledge of thermal characterization of polymers and pharmaceuticals is a plus.
  • Strong interpersonal skills and ability to work well in a team environment.
  • Ability to travel by both air and ground carrier. International travel is required. Expected travel is 20-30%.

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