5 - 7 years
Posted 272 days ago
The Application Engineer works in conjunction with project management and is considered to be the primary resource responsible to support the planning, field-level implementation and successful completion of all installations. The Application Engineer acts as the in-house, inter-departmental liaison. The candidate will ensure that submittals, equipment, support, etc. are delivered to project management on schedule; they are technologically correct; and that they are properly documented and supported. Each Applications Engineer closely follows each installation assigned to them and together with the Project Manager supports each project to the point of client acceptance and turnover to Customer Support.
ESSENTIAL DUTIES AND FUNCTIONS
The Ideal Candidate:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
A B.S. in Computer Systems or Electrical Engineering is required. Candidate must have five years of computer and/or electronics industry experience. Expertise with networking, computer systems design, low voltagenetworks and communications. The successful candidate must be familiar with all aspects of the solutions to be delivered and must possess in-depth knowledge of security system hardware and its capability and operation including: PC’s, monitors, networks and networking equipment, CCTV hardware and cameras and other industry standard security solutions. To support the growing complexity of our systems, the candidate must be extremely competent with Information Technology. The successful candidate must be capable of designing, implementing, and troubleshooting complex, highly scalable, highly redundant LAN and WANnetwork topologies. A solid understanding of routing, switching, firewalls and VPN’s is also required. Candidate must be knowledgeable with communication protocols including: Serial, RF, Fiber Optic, Cellular, Ethernet, etc. Strong PC Skills including MS Word, Excel, Project, Visio, Outlet, etc. Experience with AutoCAD 2007 LT to produce system documentation, submittal drawings and as built drawings is a definite plus. Must possess a common sense approach towards troubleshooting problems and towards identifying their root cause. Must be highly organized and able to work in a dynamic, cutting edge, often high-pressure environment with rapidly changing priorities, but able to remain focused towards consistently delivering quality systems and solutions of varying sizes and levels of complexity.
Communicates effectively in both oral and written English technical language, both in interpreting requirements and providing reports. Should possess good customer service abilities along with refined grammar skills. The position may require a lot of interaction with other departments and field employees and outside calls are frequently fielded and must be handled in a professional manner.
Ability to define problems, collect data, establish facts, and draw valid conclusions. On occasion the ability to interpret a variety of technical instructions in mathematical or diagram form.
Job Reference: NC013118AE